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Reviewed 21 January 2018

A friendly and knowledgeable staff will assist you cheerfully. We had very nice comfortable accommodations. The beds were firm enough. Pool area was clean & well-maintained along with hallways and lobby. There was a cozy bar with a delightful bartender named Frank. We also engaged a hotel driver for a day, Jody, to take us around the area. He gave us a very nice tour.

Date of stay: January 2018
Thank Glyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

Indeed the WiFi is weak and limited time / data allowed. But decent room and bed. So so breakfast buffet but ok dinner. Super location however and Bucco around the corner. Great eatery. And easy walk to central district.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank OregonJerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018

We stayed in this hotel for 4 nights over the Xmas period 2017.

Positives:
- Good, Central location and walking distance from a trendy area in town. Literally down the road from the Table Mountain cableway entrance and Signal Hill drive.
- Spacious, clean rooms with a comfortable king size bed - Room was cleaned daily.
- Good TV channels
- Great view of Lions Head and part of Table Mountain
- Friendly and helpful staff
- Nice pool area, although we never used it

Negatives:
- The floor we stayed on (6th) was noisy early in the mornings. However this was due to loud guests and due to no fault of the hotel
- The room is a bit old/dated
- No free wifi, which was a big disappointment. Wifi is charged at R100 for 500MB. I have not heard of a hotel in the past 5 years that charges for wifi. This was not stipulated anywhere that wifi is chargeable.
- The parking situation is not great. We learned on check-in that we have to pay R60 per day for parking. This was not specified anywhere upon booking. Also, there is not enough space at the hotel, so the valet service might double-park / block your car. However, they are in operation 24 hours so if you need to leave, they move cars if necessary.
- Breakfast seems to be overpriced
- We would've preferred a couch in front of the TV instead of two chairs.

Room tip: Ask for a mountain view room. They're bright and airy.
Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Seyyah85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

Firstly they lied to us and said that breakfast was included in the payment, upon checking in, we discovered that breakfast was not. So we paid an extra odd R300 for a breakfast we didn't get. From there on I knew it would go downhill, but thank God it was just for one night. I have travelled and went to hotels, and I expected this one to be the best, yet it turned to be the worst. From the TV, the service, the lies about breakfast, the internet and pictures on the internet that showed a mountain view. All we got was a replica of what we left at home. I only gave a rating of 2 because the bed was comfortable.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank Nomaphelo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

The internet connection is very bad, at least on 8th floor. I asked the hotel reception to fix it, although they re-set it several times, the connection is still very very weak. I ended up in not to bother to complain and simply buy my own internet 500MB from vodacom shop. In addition, the room is very noisy facing the road.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Durbanscholar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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