Our party of 6 stayed here twice on our recent visit to South Africa. On both occasions our rooms were perfect and the service was very friendly and efficient. We pre arranged our airport transfers before leaving the UK and the driver was waiting for us as we came through arrivals. Breakfast was very good with a choice of hot and cold food and the evening meal in the restaurant was also very good. It has a great location for the town centre, gardens and planetarium and the hotel runs a free shuttle to the waterfront. What is there not to like?

Nice hotel, unaccomidating with information. This hotel needs a concierge! Certainly not problem solvers. Nice room. Cozy. Breakfast should be open earlier for all those taking day trips.....ie sharks,safari

We stayed here for 4 nights with a room overlooking the mountain. Great location for the gardens, cafes and bars. We made full use of the free shuttle bus running to/from V&A Waterfront both in the daytime and evening - it really is just a little too far to walk routinely anyway, although we did do in once. I had a minor maintenance issue with the bathroom and reported it at breakfast, went out and it was fixed by the time I returned at lunch. Very happy to have stayed here and would not hesitate to use them again.