We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Protea Hotel Cape Town Cape Castle
Ranked #89 of 112 Hotels in Cape Town Central
Reviewed 21 July 2017 via mobile

This hotel is a perfect example of what a hotel should look and feel like.
It's location is very good; in a quite neighborhood (century city), and has a gym, ATM, shopping mall within 2 minutes walking distance. Some of the rooms have an amazing view of the table mountain. Free parking is available.

The hotel is very nice and modern. There is a nice bar to enjoy good wines and tapas. A good restaurant for excellent steaks. Breakfast is also very complete and delicious. The pool is a bit small but has a nice view. The spa is very good and affordable, I wasn't amused that my masseuse kept on selling products to me during my massage.

The rooms are very nice, modern and sophisticated. Very clean rooms and big enough. Love the pink light setting, mirrors and the automatic tv stand. The room is more for couples then for friends, the bathroom is completely open and doesn't offer any privacy.

Wifi works perfect and staff is very friendly and helpful. There is a car rental service which i can also recommend and a good concierge service. The hotel also provides a bus service to waterfront.

Stayed: July 2017, travelled on business
2  Thank Wesley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (224)
Traveller rating
Traveller type
Time of year
Language
  • More languages

15 - 19 of 224 reviews

Reviewed 25 June 2017

This is an older hotel and not a typical Marriott property that you may be accustomed too. If I was just rating the facility, I'd give it an "average". But the friendliness and helpfulness of the staff prompted me to rate this property as "very good". Our room was a large efficiency, with a small sink, refrigerator, and tea/coffee making station. The bathroom was small, but functional. WiFi was hit or miss, but we could easily access the Internet in the lobby area. The breakfast area was small and intimate, with assorted fresh fruit, pastries and hot foods available. The hotel is located near the Waterfront but it was suggested that we not walk to/from there in the dark. Free parking with 24/7 security is available. Although a bit outdated, I think it was a good value and would definitely recommend it for a short stay in Cape Town. What a beautiful city!

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Shen_Valley_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 4 July 2017

Dear Shen_Valley_3,

Thank you for your valued feedback after your recent stay. I am pleased that you enjoyed your visit to Cape Town and found our spacious rooms and breakfast offering suitable to your needs.

We look forward to welcome you back soon!

Kind regards,

ConradJ
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

This was our first stay at the Cape Castle hotel and we thoroughly enjoyed it. Our room and bathroom were big and comfortable. We also had a huge lounge with kitchenette and a very big balcony overlooking the whole of table bay. We saw the most amazing sunrises from our balcony!

The hotel is very old and reception area and lifts are run-down, but they are busy with upgrades to the hotel.

The best thing about this hotel, is that there are many nice restaurants within walking distance. And the bed was exceptionally comfortable.

We'll stay again.

  • Stayed: June 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank WilIls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 26 June 2017

Dear Willis,

Thank you very much for your kind review. I am please that you had the opportunity to experience Cape Town at its best!

Kind regards

ConradJ
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

The name of the hotel is misleading as it implies that it is near the Cape Castle when it is closer to the stadium than the castle which is not even within walking distance from this property.

The hotel is old world, not easily accessible if you are walking around and parking is a tight fit all round.

There are several Protea hotels in Cape Town, many of which are far newer than this hotel and better decorated and modern.

The pool was drained during my visit and there was no signs to the guests indicating this.

There is no free shuttle service to any shopping centre nor is there free pick up and drop off to the CT international airport.

The staff are ill informed about services available to guest.

If you have a choice of places to stay in CT then do not choose this hotel as it could ruin your stay in a beautiful city.

Stayed: June 2017, travelled on business
1  Thank Umesh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 9 June 2017

Dear Umesh Jivan,

Thank you for your valued feedback. I am truly sorry that you found the name misleading. I've shared your concerns with the relevant parties to ensure that it is rectified.

Kind regards

ConradJ
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2017

I spent nearly 1.5 months at the beginning of a professional assignment here. After some initial issues with a noisy room, Conrad the manager was quickly able to address the issues and offer me a better room (and rate) that allowed me to stay there for longer, instead of moving out as I otherwise may have done. The hotel has a great location - walking distance to CBD, and the waterfront, as well as to nearby shops and restaurants (particularly recommend El Burro, best Mexican in town!) The views are pretty nice, too, the staff is good, and the parking is convenient. I tried the breakfast once - there could be healthier options, but all in all, the hotel was a great start and end to my assignment in Cape Town

Room Tip: Select a high floor
See more room tips
  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank PlanetTalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 4 July 2017

Dear PlanetTalk,

Thank you for your valued feedback. We are pleased to know you were comfortable at our property and enjoyed your time in Cape Town.

We look forward to welcoming you back in the near future.

Kind Regards,

ConradJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
Protea Hotel Cape Town Waterfron...
#62 of 112 in Cape Town Central
1 087 reviews
Protea Hotel Cape Town Victoria ...
#60 of 112 in Cape Town Central
671 reviews
Protea Hotel Cape Town Sea Point
#74 of 112 in Cape Town Central
373 reviews
Show Prices
Show Prices
Show Prices
Cape Town Hollow
#51 of 112 in Cape Town Central
276 reviews
Schotsche Kloof
Hilton Cape Town City Centre
Hilton Cape Town City Centre
#42 of 112 in Cape Town Central
1 406 reviews
Protea Hotel Fire & Ice! by Marr...
#83 of 112 in Cape Town Central
1 039 reviews
Show Prices
Show Prices
Show Prices

Been to Protea Hotel Cape Town Cape Castle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Protea Hotel Cape Town Cape Castle

Address: 3 Main Road | Green Point, Cape Town Central 8000, South Africa (Formerly Protea Hotel by Marriott Cape Town Cape Castle)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #89 of 112 Hotels in Cape Town Central
Price Range: R 1 189 - R 2 495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel Cape Town Cape Castle 3*
Number of rooms: 65
Official Description (provided by the hotel):
Protea Hotel Cape Castle, a 3 star hotel, is every traveler’s home away from home. The ultimate in self-catering, the hotel comprises of 65 fully serviced luxury apartment suites. No matter which apartment you stay in, wake up to great views of the waterfront, city or mountain. The apartments comprise of an en-suite bathroom, a comfortable lounge (with sleeper couch for extra GUESTS or children), dining area, a fully-equipped kitchen, a workplace for busy executives, air conditioning and satellite TV. Could you ask for more? In case you do, Protea Hotel Cape Castle features a rim-flow pool overlooking the V&A Waterfront, plenty of undercover parking and 24-hour security, photocopying, telephone, e-mail, limited free connectivity WIFI and internet. When you get tired of cooking pop down to the Tribes Restaurant which serves full English buffet breakfast, a la carte lunch and dinner daily. The hotel is within easy strolling distance of the Victoria & Alfred Waterfront, the CBD, Green Point Stadium, sidewalk bistros and some of Cape Town's most exciting restaurants, pubs and shops. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and HotelQuickly so you can book your Protea Hotel Cape Town Cape Castle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing