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Protea Hotels
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  • Free Wifi
  • Restaurant
Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of US$136/night.

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Reviews (234)
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All reviewssofa bedroad facingsmall kitchenettevictoria junctionparking garagestudio roomtable mountainbig balconyminute walkbit outdatedan older hotelwifi worksself cateringbus servicepublic areas areshower curtainwalking distance to waterfront
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Reviewed 25 June 2017

This is an older hotel and not a typical Marriott property that you may be accustomed too. If I was just rating the facility, I'd give it an "average". But the friendliness and helpfulness of the staff prompted me to rate this property as "very good". Our room was a large efficiency, with a small sink, refrigerator, and tea/coffee making station. The bathroom was small, but functional. WiFi was hit or miss, but we could easily access the Internet in the lobby area. The breakfast area was small and intimate, with assorted fresh fruit, pastries and hot foods available. The hotel is located near the Waterfront but it was suggested that we not walk to/from there in the dark. Free parking with 24/7 security is available. Although a bit outdated, I think it was a good value and would definitely recommend it for a short stay in Cape Town. What a beautiful city!

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Shen_Valley_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 4 July 2017

Dear Shen_Valley_3,

Thank you for your valued feedback after your recent stay. I am pleased that you enjoyed your visit to Cape Town and found our spacious rooms and breakfast offering suitable to your needs.

We look forward to welcome you back soon!

Kind regards,

ConradJ
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

This was our first stay at the Cape Castle hotel and we thoroughly enjoyed it. Our room and bathroom were big and comfortable. We also had a huge lounge with kitchenette and a very big balcony overlooking the whole of table bay. We saw the most amazing sunrises from our balcony!

The hotel is very old and reception area and lifts are run-down, but they are busy with upgrades to the hotel.

The best thing about this hotel, is that there are many nice restaurants within walking distance. And the bed was exceptionally comfortable.

We'll stay again.

  • Stayed: June 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank WilIls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 26 June 2017

Dear Willis,

Thank you very much for your kind review. I am please that you had the opportunity to experience Cape Town at its best!

Kind regards

ConradJ
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

The name of the hotel is misleading as it implies that it is near the Cape Castle when it is closer to the stadium than the castle which is not even within walking distance from this property.

The hotel is old world, not easily accessible if you are walking around and parking is a tight fit all round.

There are several Protea hotels in Cape Town, many of which are far newer than this hotel and better decorated and modern.

The pool was drained during my visit and there was no signs to the guests indicating this.

There is no free shuttle service to any shopping centre nor is there free pick up and drop off to the CT international airport.

The staff are ill informed about services available to guest.

If you have a choice of places to stay in CT then do not choose this hotel as it could ruin your stay in a beautiful city.

Stayed: June 2017, travelled on business
2  Thank Umesh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 9 June 2017

Dear Umesh Jivan,

Thank you for your valued feedback. I am truly sorry that you found the name misleading. I've shared your concerns with the relevant parties to ensure that it is rectified.

Kind regards

ConradJ
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2017

I spent nearly 1.5 months at the beginning of a professional assignment here. After some initial issues with a noisy room, Conrad the manager was quickly able to address the issues and offer me a better room (and rate) that allowed me to stay there for longer, instead of moving out as I otherwise may have done. The hotel has a great location - walking distance to CBD, and the waterfront, as well as to nearby shops and restaurants (particularly recommend El Burro, best Mexican in town!) The views are pretty nice, too, the staff is good, and the parking is convenient. I tried the breakfast once - there could be healthier options, but all in all, the hotel was a great start and end to my assignment in Cape Town

Room Tip: Select a high floor
  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank PlanetTalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCapeCastle, General Manager at Protea Hotel Cape Town Cape Castle, responded to this reviewResponded 4 July 2017

Dear PlanetTalk,

Thank you for your valued feedback. We are pleased to know you were comfortable at our property and enjoyed your time in Cape Town.

We look forward to welcoming you back in the near future.

Kind Regards,

ConradJ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017

Stunning environment. Centrally located. Efficient and friendly staff. Amazing breakfast. Safe parking. Clean rooms, attractive decor, well laid out rooms. Definitely not to be overlooked by any traveler to Cape Town. Thank you for a wonderful stay.

Room Tip: Loved the mountain facing room
  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Belinda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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