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The Westin Cape Town
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Reviews (2 394)
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All reviewsexecutive clubconvention centerexecutive floortop floorfree shuttleheavenly bedtable mountainjuice barindoor poolevery half hourheated floorsattending a conferenceguest servicestravel deskbreakfast buffetexcellent hotelshuttle service
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Reviewed 25 February 2017

This hotel is a beautiful building within walking distance of the harbor. I used reward points to purchase the room and spent more for executive club access and it was well worth it. The breakfast was outstanding and the evening drinks and appetizers were great. All of the staff were great and there was ample security. My fiancé and I walked everywhere, but after being harassed by vagrants we decided to take the short uber rides. It was well worth the safety. I highly recommend this hotel.

Room Tip: Take uber everywhere, it is super cheap. Pay extra to get exec club access.
  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Bobby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this reviewResponded 1 March 2017

Dear Bobby H
Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Michael Liffmann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2017

As always when we are in Cape Town we stayed at the Westin. It is conveniently located near the Waterfront and the rooms are good. This time they acknowledged my platinum membership by upgrading me to a suite which was nice and access to the lounge. This suite was very spacious and as I had my birthday that week they also presented me with a piece of cake with happy birthday written on it in the room, nice gesture.
Beds are very comfortabel, check in was no problem, al together a good stay.

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ekholland27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this reviewResponded 1 March 2017

Dear ekholland27

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Michael Liffmann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2017 via mobile

It was an unremarkable stay, which is good thing when you prefer some peace and quiet. The staff is very friendly and the room is quite standard for the level. The location was convenient and it's nice with a free shuttle to the waterfront.

Stayed: February 2017, travelled on business
Thank MunchBerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this reviewResponded 1 March 2017

Dear MunchBerg

Thank you for the positive review of our hotel.

We are very happy to know you enjoyed your time at the Westin and we hope to see you again very soon for your next stay in Cape Town

Be well, be Westin

Michael Liffmann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2017 via mobile

Great location, decent sized room, very clean, excellent staff. Bar Food is a little limited. Nice restaurant on 19th floor, decor there is very bland but the view makes up for it. Outside pool is small but still adequate for a post flight dip. WIFI was very good.

Stayed: February 2017, travelled on business
Thank 1obears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this reviewResponded 22 February 2017

Dear 1obears

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Michael Liffmann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2017

We highly recommend this hotel. It's perfectly located to explore the city. It's near to the harbour and waterfront, but away from the crowds and traffic. It's within walking distance, but there's a half hourly shuttle service to and from the harbour throughout the day and evening. It also has good access to the central city area. It's bright and modern. Great breakfasts! We found all the staff to be very friendly, hospitable and helpful. It has valet parking. We stayed at the hotel for five days and were sad to leave it and Cape Town.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank crosby_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this reviewResponded 19 February 2017

Dear crosby_family,

Thank you for sharing your experience following your recent stay with us.
We appreciate your recommendations and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Thank you again for your time and come visit us again soon!

Be Well Be Westin,
Michael Liffmann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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