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Reviewed 15 December 2015

Our Stay at Westin was the best out of all the hotels we stayed in during out trip to South Africa along with Raddison Blue (Port Elizabeth). The property is Beautiful. rooms are absolutely comforting. Centrally located. They have a free shuttle that take you to the waterfront and brings you back.

Room Tip: ask for a room which gives you a view of the city
  • Stayed: April 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Poojt13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded 17 December 2015

Dear Poojt13

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Rob Kucera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2015

Stayed at the Westin during a conference at the Conference Centre. Hotel is welcoming and good check in. The rooms are lovely . Large with all the amenities . TV , Coffee maker, teas etc. The bath room is huge also with all the things you need.
Best about the room is the bed. It is sooo Comfortable and makes for a very good nights rest. Also having breakfast on the top floor with a great view over the harbor or the mountain - you choose
Hotel has a very good gym and also a very good hairdresser !!

Room Tip: the higher up the better the views
  • Stayed: November 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank AMkenya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded 17 December 2015

Dear AMKenya

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Rob Kucera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2015 via mobile

Well located. Great views. Spacious rooms. Close to v&a waterfront. Best way to appreciate Cape Town. Breakfast with a view of the mountain. Shuttle service to V & A daily. Lots of food options there. Easy to visit robin island & other sights.

Stayed: March 2015, travelled on business
Thank Vid29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded 17 December 2015

Dear Vid29

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Rob Kucera

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2015

This fantastic hotel has all the amenities you could wish for - beautiful spa with well trained professional staff -one of the best facials I have had with the georgeous Africology. The staff on the 19th were superb - Jonathan, Coline, Annalise,Liza and the hairdressers (Harriet)were very approachable and provided a great service ( just wish I lived closer!). The hotel staff right from front desk ( Darryl) to domestic staff went the extra mile. The shuttle service to the V&A waterfront went every 30 minutes. All meals served were wonderful and delicious. This may be a business hotel but you wouldn't think it as the staff provide such a friendly service.

Room Tip: The rooms nearly all have either sea or Table mountain view. Corner suites are beautiful and sunny.
  • Stayed: December 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Veyonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded 17 December 2015

Dear Veyonne

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Rob Kucera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2015

This hotel is large, and rated 5-stars, built into the Cape Town Conference Centre. The décor didn't impress us. Business-like, modernistic and, for us, cold in feel. The bedroom was large and comfortable, had all the mod-cons but dreary colour-scheme and unimpressive modernistic furnishings, strangely shaped chairs.

Staff were helpful enough. The hotel boasts an indoor pool in the top-floor sports suite/spa, but it is too small for a swim, as is the outdoor plunge-pool and sun-deck, carefully fenced off from a nearby motorway which roars past only feet away from the fence. Large breakfast-room with good selection of food, but again, the décor was modern, cold and functional. So good for those at a conference, but would not be my choice again for a holiday stay (nor for a romantic stay!).

Room Tip: Choose a high floor for the best views.
  • Stayed: November 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank AndrewS60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded 17 December 2015

Dear AndrewS60

Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived.

Your positive comments inspire us to create an even better experience for our guests, as each of our signature offerings has been designed with a better you in mind. We hope to welcome you back to our wonderful city soon!

Be well, be Westin

Rob Kucera

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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