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Reviewed 5 May 2018 via mobile

Great position, in the heart of the Viber V&A Waterfront.
A business lunch which proved to be a pleasant surprise.
The restaurant is a hidden gem for eating authentic Cape Malay cuisine.
Great service, delicious meal, tranquil setting, convenient parking and above all well priced. I will be back.

Date of stay: May 2018
Trip type: Travelled on business
Thank nadiad437
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 8 May 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed our Cape Malay Cuisine and we hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018

Location was excellent just next to the V&A Waterfront. Rooms were spotlessly clean and really comfortable, and the timer on the showers was a great touch to remind guests to help save water.
Buffet breakfasts had a good selection, and the one evening meal we ate in the restaurant was excellent. Staff were pretty much uniformly friendly and welcoming.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank scottravel32
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 8 May 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Thank you for saving water. Much appreciated.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

Perfect location just a walk to the V& A waterfront. Our room was very clean,comfortable and included everything one would need. Service was just perfect as was the food in the resturant. Loved the interaction and fun at the bar in the afternoon with the staff... Thankyou heaps to all.

Room tip: I was on the fourth floor ... was terrific
Date of stay: April 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anne255060
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 8 May 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

We spent four nights and enjoyed everything about this hotel. Location, staff, beds and buffet breakfast were great! Valet parking was a plus! Would stay again when next in town! Impressed that bathtub plugs were missing and a shower timer was added to remind guests to conserve water!

Date of stay: April 2018
Trip type: Travelled as a couple
Thank ernst-travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 8 May 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. We also want to thank you for you part in our water saving efforts


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018 via mobile

Great hotel at 5 star African standard so ignore other reviews! Lovely staff great breakfast and Karlo and his mojitos are a legend! Great place to explore Cape Town from near bus stop for cable car to Table Top mountain and Robben Island. Head into town for the best restaurants Waterfront a bit plastic!

Date of stay: April 2018
Trip type: Travelled as a couple
2  Thank 772AnnaG772
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 28 April 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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