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Reviews (845)
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All reviewsgreat locationsister hotelwaterfront areafew minutes walkrobben islandbreakfast was includedtravel deskhop on hop off busturn down servicequiet locationstayed here for nightstravel agentstandard roomwater frontrooms are comfortablesmall poolsafe area
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46 - 51 of 845 reviews
Reviewed 1 December 2017

The hotel staff are excellent. The rooms comfortable, well maintained. Some have been recently upgraded with interesting results. The hotel location and staff make it an excellent choice if staying in Cape Town.

Room Tip: Ask for a room that has not been updated
  • Stayed: December 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Maurine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 4 December 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

Although it is not an exceptional hotel the breakfast is very nice and so are the rooms. What is more important is the location as it is located right on the waterfront. We were a group of motorcycles and enjoyed it very much.

Stayed: November 2017, travelled as a couple
Thank Sérgio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 1 December 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017

This hotel is lovely... the personnel aim to please and the location is perfect.... it is across the street from the V & A Waterfront... which has great restaurants and stores...and is a great location to while away an evening...I also enjoyed their turn down service with the greatest chocolate !

  • Stayed: November 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank alesquire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 17 November 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

I stayed here for a couple of nights. I love the luxurious maritime feel that the hotel has. The staff are very friendly, and helpful. Breakfast is great, and they have a well stocked bar. Located next to the Waterfront makes it very convenient when you want to go out for dinner. There is a nice courtyard with a pool. I enjoyed the courtyard, but if you are vacationing and want a decent size pool, then I might try elsewhere.
The only bad thing I have to say is that the aircon is very loud - and I needed to run the aircon to keep the room cool.

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Martin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 12 November 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. We are also looking into the matter of the noisy aircon


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017 via mobile

This is a very friendly, welcoming hotel 10 min walk to the center of the V&A. Take the stairs (50) or the lift and turn left - you're on the outskirts of V&A. Take a right and you're a 3 minute walk to hop on hop off bus. It's a really good deal.we prefer staying away from the hustle bustle of the center so this hotel was ideal for us. They have improved there internet because we didn't have any problems in our room or lounge area. Breakfast is plentiful. Staff was really delightful - always made you feel welcomed.

Stayed: November 2017, travelled as a couple
Thank PRC_59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 12 November 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay. Please be advised that we have have realised the importance of internet for guests and have therefore upgraded our internet for guests. We hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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