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“Very central, good sized rooms, clean, super friendly staff, decent food - a bit ordinary”
Review of The PortsWood

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The PortsWood
Ranked #43 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 12 December 2017

Stayed 3 nights here, ate in once, breakfast good. Ideal location for our needs for a conference, had little time to sightsee but have been in Capetown a lot so not a problem.
The reception, room service, taxi organiser and porters were always at hand. It was good value for the money, I've stayed at several hotels locally, one very expensive which I felt was cold and austere. If you are not planning to stay in your room much, this is the one for you.

Room Tip: We changed rooms to have a walk in shower and we were near where the cars and buses drive in and the...
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  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank laylapretoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 15 December 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Gregory Wilson
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 801 reviews

Reviewed 1 December 2017

The hotel staff are excellent. The rooms comfortable, well maintained. Some have been recently upgraded with interesting results. The hotel location and staff make it an excellent choice if staying in Cape Town.

Room Tip: Ask for a room that has not been updated
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  • Stayed: December 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Maurine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 4 December 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

Although it is not an exceptional hotel the breakfast is very nice and so are the rooms. What is more important is the location as it is located right on the waterfront. We were a group of motorcycles and enjoyed it very much.

Stayed: November 2017, travelled as a couple
Thank Sérgio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 1 December 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017

This hotel is lovely... the personnel aim to please and the location is perfect.... it is across the street from the V & A Waterfront... which has great restaurants and stores...and is a great location to while away an evening...I also enjoyed their turn down service with the greatest chocolate !

  • Stayed: November 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank alesquire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 17 November 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

I stayed here for a couple of nights. I love the luxurious maritime feel that the hotel has. The staff are very friendly, and helpful. Breakfast is great, and they have a well stocked bar. Located next to the Waterfront makes it very convenient when you want to go out for dinner. There is a nice courtyard with a pool. I enjoyed the courtyard, but if you are vacationing and want a decent size pool, then I might try elsewhere.
The only bad thing I have to say is that the aircon is very loud - and I needed to run the aircon to keep the room cool.

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank MCZedeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 12 November 2017

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. We are also looking into the matter of the noisy aircon


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The PortsWood

Address: PortsWood Road, PortsWood Square | V&A Waterfront, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#40 Luxury Hotel in Cape Town Central
#46 Romantic Hotel in Cape Town Central
#46 Business Hotel in Cape Town Central
Price Range: R2 751 - R4 322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The PortsWood 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
The Portswood Hotel Cape Town Central
Portswood Hotel Cape Town
Portswood Cape Town

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