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Reviewed 1 October 2015

Very comfortable room, friendly staff who were very accommodating with any request, food at the restaurant was very good and affordable. 3-4 minute walk to the waterfront for variety of shopping, cafes, day trips.

Room tip: very well located at Waterfront
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Douglas1515
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2015

Lovely hotel ideally placed for the V&A waterfront. Rooms were lovely, nice and clean and a good size. Staff were helpful and pleasant. Breakfast was extensive, and the dinners were tasty. Free wifi was fast and easy to connect to.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank annmerib
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 30 September 2015

Dear Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay, the meals and the service. We hope to welcome you back sooner rather than later.


Nabila Ebrahim
Guest Relations Officer
Portswood Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2015

The Hotel makes a good location for a start into South Africa. Direct at the Waterfront it is perfectly what you can expect. No loud traffic, very (very) nice and helpfull staff and a very good breakfast. Will come again!!

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank FranzReinisch7441
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 30 September 2015

Dear Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back to Cape Town and the Portswood Hotel.


Nabila Ebrahim
Guest Relations Officer
Portswood Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2015 via mobile

Stayed 5 nights and loved it. Clean and comfortable, with friendly service. The buffet breakfast was top class, with lots of variety and interesting items. We especially loved the natural honey that was provided on a rack straight from the beehive. Top location, being an easy five minute walk to the waterfront, where there are numerous bars, restaurants, shops and other tourist attractions. The walk down to the waterfront includes a few steps or there is a ramp alternative.

Date of stay: August 2015
Trip type: Travelled with friends
Thank bagfromthebay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 30 September 2015

Dear Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Nabila Ebrahim
Guest Relations Officer
Portswood Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2015

The staff could not be more helpful. It was our wedding anniversary while we were staying at the hotel and the house keeping and reception staff went the extra mile to make our stay special .
The breakfast had a really good choice of food and again staff were excellent
It is near all the amenities and I will be staying there again
Tour desk helpful in arranging trips etc first class hotel bedroom good size compared to some English twin rooms .
Manchester uk

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded 30 September 2015

Dear Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you chose to spend your special occasion at the Portswood Hotel and that you enjoyed your stay. We hope to welcome you back sooner rather than later.


Nabila Ebrahim
Guest Relations Officer
Portswood Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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