The hotel is a bit dated and has some odd attributes.
The pros - all the staff we met were helpful and could not do enough to make our stay good. I will mention two in particular Jeremiah who always was cheerful and wanting to help and Desiree the F&B manager who looked after us so well in the restaurant. As I have said the location is excellent in the City Bowl in a mainly residential area but still close to Kloof Street with its restaurants. It has a good car park under the hotel and only changes ZAR 50 per day to park (just over £3). It has great views of Table Mountain but NOT from many of there bedrooms!
The cons - we booked a Luxury room as the hotel web site said these were larger than the standard ones, which was true. BUT the web site did not say they were in an annex not connected to the main hotel with external doors and people walking past the windows. You had to cross the open pool area and go up lots of steps to get to your room, which would not have been fun if the weather was not as good as we had. The Luxury rooms are also very dark, even the ones on the second floor with trees close to the windows and certainly do not have any view at all, they look over a side street. Certainly no views of Table Mountain except from the front passageway that runs outside the rooms.
The other disappointing thing was the lack of consistent standards, an example being that there were no face clothes in our room and although being told that they should be in the bedrooms, we had to ask for them nearly every day of our 10 night stay for some. We were told the the General Manager was extremely particular and had high standards but there was little evidence of this.
Although we enjoyed our stay despite the comments made above, would we go back? Probably not, which is a shame as the staff we met were great.
- Official Description (provided by the hotel):
- Cradled beneath the majestic Table Mountain in Cape Town's trendy suburb of Tamboerskloof lies the Cape Milner. Extensively refurbished, this exquisite hotel offers a sophisticated and contemporary ambience with the highest standards in style and luxury. All rooms have air-conditioning, complimentary tea and coffee making facilities, television (selected satellite programs), direct dial telephones, mini bar fridge - stocked on request only, safes and hairdryers. Children 0-11 years stay complimentary - room only - when sharing with a minimum of one full paying adult. A maximum of one child can be accommodated with two parents in a Luxury room only. Cots are available on request. The Hotel is ideally situated from which to explore the centre of Cape Town and is a 5 minute walk to an array of restaurants and entertainment. Transfers from the airport can be arranged upon request and charged to your account. Complimentary shuttle within an 8km radius of the Hotel on request includes the V&A Waterfront, Table Mountain, Cape Town CBD and a large amount of local attractions including museums and places of interest. Shuttle available during week days only from 08h00 and 17h00. ... more less
- Reservation Options:
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- Also Known As:
- Cape Milner Hotel Cape Town Central
- Cape Town Milner
- Hotel Cape Town