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Cape Milner
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Reviews (546)
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All reviewstable mountainkloof streetluxury roompool areabusiness tripbusy roadvery nice hotelcomfortable stayreception staffenjoyed our stayhotel is situateda great staybars and restaurantsrooms are spaciousstayed nightscamps baywaterfront
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114 - 119 of 546 reviews
Reviewed 2 March 2017

Right in the middle of all the action, Cape Milner was a beautiful oasis in center of Cape Town. Easy to walk to Long Street or Bo Kaap from the hotel. If you opt to stay in, the facilities are lovely with solid restaurant and nice pool. The staff was incredibly friendly and helpful - highly recommend!

  • Stayed: March 2017, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBCapeTown, General Manager at Cape Milner, responded to this reviewResponded 8 March 2017

Dear Jen L

Thank you for taking the time to post your positive feedback after your recent stay with us. It most certainly seems like you had a wonderful stay and that is what we aim to achieve for every Guest.

We hope to welcome you back to The Cape Milner again soon.

Kind regards,

Natasha Powell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2017

The pool and Venue amazing! Food great! Service..... in need of some help.... even though we asked for drinks that are on the menu, the waitress and bar men seemed to be quite clueless as how to make...and still brought the wrong drinks. When cashing up, this proves to be quite a lengthy experience.... as i understand tricky with no assigned table numbers. Its a pity as its a great spot and do enjoy it, just help maybe to the service staff is all.

  • Stayed: January 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Bugslb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBCapeTown, General Manager at Cape Milner, responded to this reviewResponded 8 March 2017

Dear Bugslb

We welcome your feedback regarding your recent experience at The Cape Milner.

Your concerns about the pool service are most certainly not the standard which we strive for. Please accept my sincere apologies and I can assure you that this has been addressed with the Team.

Thank you for taking the time to review us and we hope to welcome you back.

Kind regards

Natasha Powell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2017

Everything was fluid and service was exceptional but the wifi not working was an absolute deal breaker. I was here for work and had to leave the hotel to work on my laptop. Besides the wifi I can't complain about anything else really, was great.

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 108milesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBCapeTown, General Manager at Cape Milner, responded to this reviewResponded 27 February 2017

Dear 108milesp

Thank you for providing us your feedback.

On behalf of all management and Staff; please accept our apologies for the internet issues whilst a Guest of ours. We are addressing the issue with our IT company to make sure this does not happen again.

Your comments are much appreciated, and we hope to have the privilege of welcoming you to our hotel again soon.

Kind regards

Natasha Powell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017

Wonderful evening. Beautifully laid out hotel. Food excellent as well as service.
Would highly recommend to friends/family. My wife and I celebrated our 32 wedding anniversary here. Good Choice if you need a quiet evening out by yourselves.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kirkmans2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBCapeTown, General Manager at Cape Milner, responded to this reviewResponded 27 February 2017

Dear Kirkmans2016

What a fantastic review and we appreciate the time that you have taken to provide us with valuable feedback.

Congratulations on your anniversary and thank you for choosing to share it with us. The Staff are committed to providing the best Guest service and your feedback affirms their efforts, which I will definitely pass on to them.

Kind regards

Natasha Powell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2017

I am not sure what you want me to say here as I already filled in the questionnaire which had all the answers and my suggestions for the windows to be darkened on the street side as one cannot open the curtains in the morning

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bernadetteclaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBCapeTown, General Manager at Cape Milner, responded to this reviewResponded 27 February 2017

Dear Bernadetteclaird

Thank you for providing us with your feedback.

On your next stay please send us an email on reservations@capemilner.com and we will gladly allocate you a room off the road.

We hope we can welcome you back to make up for the shortfalls of this stay.

Kind regards

Natasha Powell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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