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All reviews sea point sea view beach road enjoyed our stay the hotel offers business trip a wonderful stay shuttle service location is excellent convenient location waterfront area free shuttle easy access camps bay ophelia clifton seapoint
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Reviewed 6 February 2018

Such friendly people and I have been lucky enough to travel the world for 55 years and have not met a receptionist as friendly and efficient as Ophelia, who is a great asset to this hotel, which is in a great position in Sea Point and has a good shuttle service to the V & A.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank rogerj418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded 9 February 2018

Dear rogerj418

Thank you for the wonderful review. I will definitely pass on your praise for Ophelia to the General Manager. We are lucky to have such involved and friendly staff working for us as they make all the difference to our guests.

We look forward to welcoming you back to the hotel

Kind Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

Hotel restaurant and reception very nice but rooms tired. We had a horrible view of the hotel wall and as the place was being refurbished, a load of rubbish below. Builders and materials on the stairs but didn't bother us too much. Breakfast was excellent. The staff very nice and attentive. One thing annoyed us. Card in room said to be eco friendly, save water etc but even though we left towells on the rail each day they still changed them unnecessarily. (Card said leave in bath if want washing). Also put new soap bar in every day. Complete waste. Annoying when SA in middle of drought too. Location of hotel very good. Three good restaurants up the road ( turn left out if reception). Also shop same direction turn left at top of road. Easy to walk to V&A waterfront along promenade. About an hours stroll with nice scenery. On the whole pretty good.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded 5 February 2018

Dear Tracy W

Thank you for the great review and your understanding of our refurbishment and the challenges that arose. I am glad to say the the hotel has completed and refurbishment and is looking wonderful. I will definitely take this your concerns up with the Housekeeper as we have been very vigilant with our approach to the water restrictions and this oversight from the chambermaid is not acceptable. I will definitely pass on your praises to the Chef regarding the breakfast and we look forward to welcoming you back to the hotel to see the completed product

Warm Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018

Had a wonderful stay as always. Staff are friendly and the facilities are of the same high standard that I experienced from the hotels in this Group. If you want good value for money coupled with high standards all around, look no further.

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded 23 January 2018

Dear Sg S

What a wonderful review. I am so glad you choose to stay with the Premier Group and enjoyed you holiday in Cape Town. I do hope that we will welcome you back to the hotel soon

Kind Regards
N'ick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018

Premier Hotel seapoint is located very close to the vibrant Seapoint promenade and close to various restaurants. My only gripes were a very noisy ineffective air conditioner and an equally ineffective bar fridge!

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank kamben2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded 19 January 2018

Dear kamben2018

Thank you for the review on the hotel. I am sorry to hear that you had problems with the aircon and will report it to our maintenance supervisor to look into the matter. I am glad to hear that you were able to take advantage of the promenade as the views from there are quiet magical.

Kind Regards
Nick

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Reviewed 15 January 2018

My family accompanied me on this business trip and we all enjoyed our stay. The staff is friendly and helpful, the meals are delicious, and the rooms are comfortable. The hotel is centrally located with a shuttle service that assists with getting to places. There is so much to do and sea in the surrounding area, within a short walk from the hotel.

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank genevieveh891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded 19 January 2018

Dear genevieveh891

Thank you for the great review. I will definitely pass on your praises to the HOD and especially the Chef.

We look forward to welcoming you back to the hotel

Kind Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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