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Belmond Mount Nelson Hotel
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Reviews (1 727)
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178 - 183 of 1 727 reviews
Reviewed 14 July 2017 via mobile

We took afternoon tea at the Mount Nelson on our honeymoon. The food and warm snacks served were lovely. The cakes table had so much to choose from! Our waitress was so good and attentive and gave us a lovely little plate of extra sweets to take home as it was our honeymoon. The hotel grounds were beautiful as well. It's worth the indulgent visit!

Stayed: July 2017, travelled as a couple
Thank Courtsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this reviewResponded 17 July 2017

What a lovely post, thank you so much for your compliments on our sweet and savoury treats as well as your waitress and our beautiful gardens.

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Reviewed 13 July 2017

Very comfortable hotel with a beautiful setting. The hotel and grounds are beautiful. The rooms are 5 star. I think we had a standard room but it still had a huge bathroom, with large bath, separate toilet, heaps of bench space with double sink. The buffet breakfast was comprehensive and very good. The gym is small, but good. I had read previous reviews before I went about staff being rude. We had no problems at all. Staff were very polite and great to deal with. This is a great place to stay.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jordan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this reviewResponded 14 July 2017

Thank you so much for your lovely review. We are delighted that you found our hotel setting to be so beautiful, the bathrooms so big, the breakfast buffet so delicious and the staff so great to deal with. We do hope we will have the pleasure of another visit from you in the near future.

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Reviewed 11 July 2017

It is massive and interwove. You cannot find your way without the staff. the hot water went out in our entire wing one morning, their offer was to take me to a unused room. while I got a shower, it felt weird walking with my shaving kit. This was AFTER the room rennovations were done. It is old world charm, but not worth a five star rating.

  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Sherri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this reviewResponded 14 July 2017

We are very sorry for the inconvenience that was caused by the hot water system not working. There was an inexplicable surge in the water pressure which caused the valve to malfunction and there was a delay until such time as the plumbers arrived. We do hope that the rest of your stay made up for your disappointing shower experience.

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Reviewed 10 July 2017

If you're looking for a taste of old imperial CT, this is the place. The hotel is an oasis in Cape Town, and harkens back to the time of the old ships that would bring the English to CT. It's old school for sure, so if you're looking for something that's "hip" or "cool", this isn't the place, but it is nice and the service is top-notch.

  • Stayed: February 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank ncoutroulis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this reviewResponded 12 July 2017

We are indeed a classic iconic hotel, an oasis in the city, thank you for your review.

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Reviewed 20 June 2017

My family and I ate at Chef's Table during our holiday in Cape Town.
It was amazing! The food was exceptional, and being told about each dish by the chef was a lovely touch! Amazing food and a great experience!

Stayed: June 2017, travelled with family
Thank MattEm3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this reviewResponded 23 June 2017

Thank you so much for this short but very sweet review. We do agree that the dishes served at the Chef's Table restaurant are exceptional and it is quite an experience to have each dish introduced to you by the chef who made it.

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