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“I have never stayed at a hotel with this good and efficiant service in my life. The concierge Ms Africa was fantastic. T”
Review of Cape Grace

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Cape Grace
Ranked #7 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 1 week ago

I have never stayed at a hotel with this good and efficiant service in my life. The concierge Ms Laureen Africa was fantastic. The hotel is situated at a fantastic place and look great from the outside but a bit old look in the inside. For my taste it need a newer decoration inside. Great breakfast. The service and the saff just made this stay exeptionell.

Stayed: January 2018
1  Thank Anncha61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 2 144 reviews

Reviewed 1 week ago

The finest hotel we have yet stayed in. Cape Grace is perfectly located to enjoy the spectacular and changing views of Table Mountain (a room with a Mountain view is worth it), but also a short stroll from the vibrant Victoria and Alfred Waterfront (yes, Victoria’s son, not husband!) with its entertainers, shops and restaurants. To wake up in the morning to such a spectacular view will be difficult to replicate. Members of staff were unfailingly charming and you were given the feeling that nothing would be too much trouble. Naturally, being in Cape Town during this severe drought, and with Day Zero approaching, we enquired as to what precautions the hotel were taking. In addition to encouraging guests to shower rather than use the bath – the bath plugs have been removed but are available on request – various water-saving adaptations have been introduced in relation to some of the operations systems within the building. It’s difficult to imagine how such service might be maintained in the short term however. Special mention goes to Cemone and her concierge colleague who gave excellent service and always with a smile.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank WelshWench1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Can definitely recommend the wonderful Cape Grace .... fabulous location, great food and excellent staff. From the moment we arrived everybody made us so very welcome and nothing was too much trouble. Superb Concierge team too - they went out of their way to help us and thanks to them we made the very best of our all to short time in Cape Town.

Stayed: January 2018, travelled as a couple
Thank JS-Bedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Had the best experience at this amazing hotel on the last two nights of our African Adventure. The staff at this hotel are exceptional, everyone addresses you by your name upon sight. We had an early check in which allowed us to lounge around the very peaceful pool and poolside bar. Our room which overlooked the harbour was huge and so well equipped with everything the discerning traveller could possibly wish for and well cleaned. We ate at Signal on the first night and enjoyed the free wine tasting with Gerald who was amazing and so knowledgable. The meal at Signal was fantastic and so reasonably priced. the hotel is right on the V&A so handy for sightseeing and trips around Cape Town. We would highly reccomend a stay at this hotel.

Room Tip: One side of the hotel overlooks the harbour and the otherside overlooks Table Mountain it depends on...
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  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Castigers2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

The service is exceptional. All the staff are wonderful and nothing is too much trouble. However we were disappointed with the room. It is perfectly satisfactory but just not good value. Cape Grace is expensive and considering that we found our room, the most basic to be fair, to be average. As we were on honeymoon we had hoped to be upgraded or at least a view. We only ate breakfast there and it was very good. We did the free wine tasting at the bar and that was good too. Overall a pleasant stay but not convinced by the cost versus reward.

Stayed: November 2017, travelled as a couple
Thank 58marco61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Grace

Address: West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#4 Family Hotel in Cape Town Central
#7 Luxury Hotel in Cape Town Central
Price Range: R 7 321 - R 22 883 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Grace 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more   less 
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Also Known As:
Cape Grace Hotel Cape Town Central
Hotel Cape Town
Cape Town Grace

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