This is a modern hotel in the middle of Cape Town. It is quite new and fresh. Everything from tiles to the furniture to the bathroom fittings is new. Although I travel to this city often, it was my first time staying at SunSquare City Bowl. The staff is friendly and the hotel seems secure. There is a restaurant with great food. I found check in and check out slower than other Tsogo Sun hotels. The were plenty of staff at reception but most were just standing around doing their own thing and not checking in or checking out guests.