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All reviewssun squaregarden court de waaltable mountaintsogo sun hotelspriced hotelbreakfast staffpool areapleasant stayclean roomschecking incompany gardenseasy accesscamps baycentral locationhome away from homelong streetwaterfront
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Reviewed 29 September 2015

We were looking for accommodation in Cape Town were we could overnight after attending a show in the centre of Cape Town. After browsing the internet, we decided to try SunSquare. We were welcomed like family upon arrival and checking in was a breeze after a bit of chit chat. Our car was safe in their enclosed parking area and it remained there until our departure. The room was neat clean and comfortable with a view of the sparkling pool, Signal Hill to the left beyond the Company Gardens and the city centre in walking distance. (See the photographs).
It seems like the chit chat was just to them to find out that the purpose of our visit was to celebrate an event, as we were promptly presented with a complementary bottle of ice cold sparkling wine and a small hamper of nibblys. (Thanks for that.) We were also transported to and from our show as part of our package as well as the buffet breakfast that was more than ample, the following day.
Before departing, we walked through the Gardens to the Slave Lodge in Adderley street and after coffee at a bistro in Town walked back after briefly visiting the Art Gallery in the Gardens. In all, a very pleasant experience that I'd like to do again!

Room Tip: Ask if you need a bath. We only had an excellent shower. Ask for packages available at your time of a visit as we got a super deal
  • Stayed: September 2015, travelled with family
    • Value
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Thank MarioSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard K, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded 6 October 2015

Dear Valued Guest

Thank you for the great feedback on your most recent stay with us.

We are pleased to see that we created great memories as we are always striving on improving our services. I know the staff will be pleased with the positive feedback.

We look forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assitant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2015

We stayed at SunSquare as it was fairly local to the Madame Zingara Show near the castle. Nice friendly and helpful welcome. Adequate room size with plenty of space for clothes. Refurbished bathroom had all the amenities. Very comprehensive breakfast buffet. All the staff were pleasant, courteous and helpful. Ideally situated in Cape Town just off the M3 South. Really good value for money.

Room Tip: Rooms face the harbour and mountain.
  • Stayed: September 2015, travelled with friends
    • Value
    • Location
    • Service
Thank MikeGrahamHermanus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard K, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded 6 October 2015

Dear Valued Guest

Thank you for the postive feedback on your stay at Sun Square.

Your comments and feedback are truely appreciated. We are pleased to see that we have met all your expectations and looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2015

I would recommend this hotel to my friends for hospitality I received from the receptionist, bar, breakfast and rooms personnel. However your central reservations should ensure when one secure a room should just go to the hotel he booked in, for check in, not to start from scratch again. Is a second time I get empty refrigerator in your hotel.

  • Stayed: September 2015, travelled on business
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank fezilem2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2015

SunSquare is an exceptionally well situated hotel. Lovely trees, quiet and tranquil. Service was good, room is spacious, lobby neat, outside sitting area lovely. Breakfast at the restaurant needs a manager.

  • Stayed: September 2015, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard K, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded 25 September 2015

Dear Valued Guest

Thank you for taking the time to complete a review for us. Your comments are truely valued as we are always striving on improving our service.

We are pleased to see that you enjoyed the stay and location. We have also noted your comments about the Manager not being visable but I can assure we do one and have stressed the importance of being on the floor.

We look forward to welcoming you back in the near future.

Kind regards
deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2015

Staff very very helpful.Lots of parking. Newly renovated rooms are lovely. Breakfast delightful. Try and get a mountain facing room. I could not fault with anything. Wiil be back when we get to Cape Town. Highly recommended. Well managed hotel.

  • Stayed: September 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Hermann21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard K, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded 25 September 2015

Dear Valued Guest

Thank you for taking the time to give us such positive feedback on your recent stasy with us at Sun Square.

We are pleased to see that we met all your expectations and creating great memories.
Looking forward to welcoming you bcak in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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