We deliberately under-tipped to make a point.
There were 6 of us sitting down for a casual lunch, and we all had different stuff. Most of it was nice, but two of us waited for ages for our food to come - one person had actually finished eating before his food came, and when it did it was undercooked. The kitchen had obviously forgotten to make it and threw it together at the last minute.
Staff often couldn't be found, and took random items off the table (salt and pepper, Tobasco sauce) while we were still busy eating.
In the end, they removed two random coffees from our bill for the food being messed up, so (minor) kudos for that.
Side note: I watched a man stand up and threaten to leave because he had been waiting to pay his bill for so long! Ha ha!
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