- Free Wifi
The location was fair. We were given room 315. it was near the service lift and stairway access. It was extremely noisy during the day and night with staff banging the doors.
Housekeeping was good, with the exception of the making up of the rooms . on our return late in the afternoons , our room was not made up.
the menu in the restaurants and Harold bar was not up to standard. need to be changed at on a weekly basis. food in the restaurant on the ground floor was poor.
breakfast was average. for a four star hotel , the fruit selection was very limited.
the hot maeals were also limited. The room was average. We will not visit this hotel again.
Dear Ishwar R
Firstly I would like to thank you for your constructive feedback from your most recent stay.
I must admit that I am deeply saddened that you experienced such inconsistency with regards to our service standards. My sincere apology for the shortcomings in providing you with the Yes I can service we pride ourselves on delivering. We do take every bit of feedback seriously and we will certainly follow the necessary steps to ensure that we look into the areas mentioned in your review. . I do however hope that we get the chance to welcome you back should your travels bring you to Cape Town again.
My husband and I spent only 1 night at this hotel and was pleasantly surprised with our stay. I reserved the Superior Room, which I felt was worth the extra $20 or so compared to the standard room. I found the room to very spacious, clean and nicely designed. Pictures on the website felt accurate. The king bed was comfortable and the shower pressure worked fine. I am a very light sleeper and found the room to be very quiet. I also appreciated the complimentary bottled water and found the free wi-fi to work great.
Of note, it was not necessary to bring a South African adapter as there was one US outlet next to the bed.
I reserved the room through hotels.com, which included free breakfast (not entirely sure if breakfast is free for everyone). The breakfast was surprisingly excellent with an abundant selection of cold/hot items (cereals, breads, pastries, meats, cheeses, grill station) and even fresh juices.
All the staff we encountered were friendly and helpful. We were told by the bellman that a shuttle service is free within 3 km, but at a cost if >3 km. Organizing pick-up time with the front desk looked pretty straight forward. They wanted to charge about 350 ZAR to go to the airport (about 20 minutes drive with little traffic). We decided to use Uber, which cost only 150 ZAR.
As we spent the day in the wine region about 20 minutes away, I can't comment further on the surroundings. However, it did not look obvious that there were many things to do/see within immediate vicinity of the hotel. Considering the free 3 km shuttle service and the reasonable price, I thought this was a surprisingly great stay.
Dear Rebecca Z
Thank you for taking the time to write about your experience of our hotel following your recent stay with us. I am delighted to read that overall your experience was positive about all aspects of your stay and that our friendly staff were able to assist you. Reading your review definitely confirms that as hotel we are heading in the right direction. I do hope that your travels bring you back to the "Mother City" of South Africa and of course that you choose to stay with us again.
We stayed here for 6 nights when visiting Cape Town. The hotel offers free travels within 3 km with their cute minicooper. We used that service very much. We had a business room which was clean, spacious and modern. The cleaning was super! Breakfast was very good too! The hotel has a roof toop bar with a little pool and beds. Very nice with good prices. Finally I want to say a Big thank you to the wonderful people working At the hotel! They always had a smile on their face and played with our daughter. The trainees in reception and breakfast was lovely!
Dear Marielle T
Thank you for taking the time to give us your feedback about Park Inn by Radisson Cape Town Foreshore. I am delighted to read that you enjoyed all aspects of your stay
which makes me very proud of the team and the product at the hotel.
I certainly will share your review with our staff and look forward to being able to welcome you back in the near future.
The hotel is I n a great area, all the staff were very friendly and happy to help with anything.
The rooms are almost futuristic but modern, very comfortable beds and lovely showers.
Dear Emily G
Thank you for taking the time to give us your feedback about Park Inn by Radisson Cape Town Foreshore. I am delighted to read that you enjoyed all aspects of your stay especially our new breakfast concept, which makes me very proud of the team and the product at the hotel.I certainly will share your review with our staff and look forward to being able to welcome you back in the near future.
The hotel is very well located close to Waterfront and Long Street. There is a shuttle to anywhere within say 3k in a private car for which there is not a charge.
The immediate locality is generally safe for walking around during the day should you wish to.
I had some problem with the AC in my room and was moved albeit not until the second night of a three night stay. Otherwise the rooms are pretty comfortable.
The breakfast is ok but not much choice of eggs ... well cooked omelettes are on offer but no offer of fried, scrambled or poached. It did the job though.
The biggest asset the hotel has is its staff. My reviews are generally harshest when I have found the staff incompetent and or uncaring. Here I could not fault any single staff member. Despite being a chain the staff all made me feel welcome and valued.
I would definitely return. I have just moved to another hotel where that certainly isn't the case but that will be covered in a subsequent review.
Dear David N
Such a pleasure to read your review, thank you for taking time to provide us with feedback. It gives me a great sense of pride to know that our staff went over and above to ensure that you felt at home whilst staying in Cape Town. I am extremely happy to read that you had a fantastic time with us and during your stay and that you found our location central to the many attractions around. The views are truly breath-taking of the Table Mountain and pleased that you could enjoy the view from the comfort of your room.
I will certainly pass your review to the team and hope that we do look forward to welcome you back to Park Inn by Radisson Cape Town Foreshore for your future stays.