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Oxford House
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Reviews (617)
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All reviewsgreat locationself cateringwalking distancecoffee machinegreen pointminute walkenjoyed our staygreat place to staysafe parkingmain roadpleasant stayva waterfrontspacious roomsafe areawater frontguest housespent nights
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120 - 125 of 617 reviews
Reviewed 18 November 2016

The staff specially tamy went the extra mile helping us rescheduling our tour because of the changing weather. She made a huge difference. Great location so close of the waterfront and also from restaurants.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 747andreso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie J, Manager at Oxford House, responded to this reviewResponded 28 November 2016

Dear Guest

Thank you for your review and comments, I have passed this review to Tammy and we are thrilled that you enjoyed your stay.

Kind regards
Natalie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2016

Accommodation is very well located, short walk to the Waterlant with lot of restaurants and. Shopping mal. All other destinations in town are short time reachable. We did all by feet.
Unfortunately, the room wasn't that clean as we expected.

  • Stayed: November 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 282heikeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie J, Manager at Oxford House, responded to this reviewResponded 17 November 2016

Dear Guest

Thank you for your review and your comments.

We are glad that you found Oxford House well located and close to everything.

i have taken up the issue with the cleanliness and can assure you that i personally will be checking all rooms to ensure that they are up to standards.

Kind regards
Natalie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2016

Spacious rooms close to the Cape Town waterfront. No secure parking. The rooks where not cleaned properly. Our room had an unpleasant odour. The bathroom basin was blocked. There where used coffee pods in the coffee machine. We where very disappointed for the price we paid.

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 734vicb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie J, Manager at Oxford House, responded to this reviewResponded 17 November 2016

Dear Guest

Thank you for your review and your comments, we appreciate any feedback.

I apologize about the cleanliness of the rooms, i called the plumber out the next day to attend to the blocked basin and i have spoken to my cleaning staff regarding the coffee pods in the coffee machine and i personally will check all rooms are up to standards.

Kind regards
Natalie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2016

Not good at all ........The whole place needs to be sorted out .........When I asked for the owners details ....they said they overseas and gave me a card with only their details on it.
They said they will pass the message on ...Yeah right.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank williamcD3845KA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie J, Manager at Oxford House, responded to this reviewResponded 27 October 2016

Hi William

I am very sorry to hear about this, i have your contact details and will be contacting you directly to find out exactly what happened.

I sincerely apologize for this.

Kind regards
Natalie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2016

Its a good deal with large room and nice neighborhood and an AMAZING RESTAURANT NEARBY! MANO'S !! Do not miss it!!!! Its walking distance from V&A and also from Long Street. Despite not having breakfast there is a grocery store nearby

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anacL2483MH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie J, Manager at Oxford House, responded to this reviewResponded 17 November 2016

Dear Guest

Thank you for your review and your comments, we are glad that you enjoyed your stay at Oxford House.

We hope that we can accommodate you another time.

Kind regards
Natalie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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