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Different !

Having booked our trip I read some awful reviews particularly about delays. The arrival lounge was... read more

Reviewed 23 February 2020
a1yorkshirelass
,
Yorkshire
Stunning journey but monumental delays

We decided to end our recent holiday in SA by taking this train from Cape Town to Johannesburg... read more

Reviewed 30 January 2020
Gill588
,
Keighley, United Kingdom
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Reviewed 16 March 2013

I booked for Shosholoza Meyl Premier Class(Johannesburg-Cape Town) four months in advance.The first booking process was very quick and efficient.But just shortly before departure date I got a message,the train was canceled.As I was not time flexible I should re-book to Shosholoza Tourist Classe.After some troubles with cancellation and refund in the re-booking process,the trip itself was OK.In fact I was preparing myself for the worst at Shosholoza Tourist Meyl because of the bad comments.Now I can only say I was pleasantly surprised with the train,staff and the service.Clean beds,good food,any delay...only a bit too hot inside the carriages.Very good organization around the boarding.All in all,super for this amount of money!

Date of experience: February 2013
Thank Andreja_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

The idea of a rail journey from Cape Town to Johannesburg, even if it is 26 hours, sounds exciting and so it should be. The opportunity to see so much of the South African countryside during daylight hours is not to be missed. However, the "Premier Classe Lounge" and the train itself are jaded and in need of a facelift. The compartments are spacious enough and the train has dining cars and a lounge car. The fare includes the meals and snacks and there is an adequate bar.

Unfortunately for we who traveled on a particular day, some 8 hours into the trip the generator carriage caught fire and the rest of the trip eventually was made by coach. This incident could have been much more serious had it not been for a beneficial breeze and the heroism of two of the train staff (the barman and another waiter) who despite the dangers created by the toxic smoke and the flames managed to get the generator carriage separated from the other carriages and the two locos. The general opinion among the passengers suggested that the operators needed to revise their incident planning and fire safety measures for this train. Finny39

Date of experience: February 2013
1  Thank Finny39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2013

In December 2012 my family (2 teens) travelled on the Shoshaloza Meyl Premier class form Cape Town - Johannesburg as the ultamate end to a lovely holiday spent on a boat trip. What a disappointment. The cleanliness on the coaches really needs to be jacked up, it is simply just not acceptable. The food served in the dinning coach was very basic, as was "high tea", lunch and breakfast. We had no water to shower with in our communal shower, and the toilets had no hand towels and needed a long desired scrub! It is such a pitty, because the route is lovely and senic. We accepted the delays (brake problems) in the middle of the Karoo, in the middle of the day! (very hot and no air-con), but for clean and well maintained coaches there simly are no excuses. Definitely not value for money!!!

Date of experience: December 2012
1  Thank Chantelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Although the booking facilities, website and waiting areas are not up to scratch, I enjoyed the trip. It was not as luxurious as the blue train, but at a fraction of the cost I feel that it was good value. In fact, I would still rate it as upper class and worth the money. The stations itself never felt truly safe, but all was well within the demarcated areas. I would do it again.

Date of experience: March 2012
2  Thank VPK-CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

How we would love to see this means of travel survive in South Africa, but at this rate it is doomed.
Potentially this should be a great experience, unfortunately for us from the moment we arrived at the lounge in Johannesburg until the time we returned to the same venue, it stuttered along on the route of mediocrity.
The cleanliness on the whole experience needs to be upgraded.
On our trip there were no air conditioners working in the lounge and diner ( the temperature was in the 40c's). We were 3 hours late arriving in Cape Town, and 4 hours late arriving in JHB.
The staff tried hard, but at best the food was average, ice in the bar was a major problem.
Overall it has such great potential... but falters to deceive!!!

Date of experience: December 2012
3  Thank martincheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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