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“Lovely little hotel in a great, walkable location!”

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Queen Victoria Hotel & Manor House
Ranked #16 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 22 October 2017

My husband and I spent 3 nights at the Queen Victoria Hotel in October, 2017. It is located just across the street from the vibrant Cape Town waterfront, so there are a lot of shops and restaurant options nearby. Our room was spacious and well-appointed, with a very comfortable bed, quality linens, bathrobes, blow dryer, coffee maker, and fast, free WiFi. The service in the hotel and restaurant was impeccable. There's a well-equipped fitness center, a spa, and a lovely outdoor pool and grassy lawn (though it's a bit chilly for swimming in October!). If you don't mind spending a bit more, the adjacent Dock House, a historic building under the same ownership, is CHARMING. Upstairs rooms at the Dock House have views over the pool to the waterfront. The Queen Victoria and Dock House share the same gym, spa and pool.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank RSFJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan W, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 24 October 2017

Good Morning

Thank you very much for taking the time to write this review on your recent stay at the Queen Victoria Hotel and Manor House. I am happy to hear that you and your husband enjoyed your recent experience with us.

Dock House lawns and pool area are certainly a little oasis in the heart of the Waterfront

We look forward to welcoming you back again soon for another stay and hopefully sunny weather to enjoy the wonderful pool at Dock House.

Kind Regards

Juan

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33 - 37 of 753 reviews

Reviewed 20 October 2017

Our room was large, clean and very comfortable. Had a view of Table Mountain from the balcony! Everyone was friendly and helpful with directions, restaurants, printing tickets for the cable car at Table Mountain. Breakfast which is included was also very good. Location is a very short walk to the V & A waterfront. Highly recommend!

Room Tip: Ask for a room with a view of Table mountain
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Stayed: September 2017, travelled as a couple
Thank planningtogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan W, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 22 October 2017

Good Morning

Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel and Manor House. We are delighted to hear of Your recent experience.

The team and I truly are passionate about creating wonderful Guest experiences and I am happy to hear that that we were able to add value to your time in Cape Town.

We look forward to welcoming you back again soon to create another memorable experience with us.

Kind Regards

Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

The Queen Victoria is an excellent hotel; our three night stay was made so enjoyable by the exceptional staff, who clearly take great pride in offering superb service. Everyone, from reception staff to porters to housekeeping to restaurant staff - all made us feel completely at home and special. The room was spacious and well equipped, the size of the hotel, with only two floors of rooms, felt more intimate than we expected and the food, both at breakfast (such welcoming smiles!) and for dinner was of very high quality. Reception even managed "to go that extra mile" and sort our online check in and boarding passes when we were en route to Jo'burg by train. And the location is absolutely perfect too. Highly recommended.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Grahame T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan W, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 22 October 2017

Good Afternoon

Thank you very much for taking the time to right this review, we truly appreciate the wonderful feedback.

The team really take pride in offering a wonderful guest experience and I will certainly pass on your feedback to all involved. We hope you enjoyed the rest of your journey and look forward to welcoming you back.

Kind Regards

Juan

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Reviewed 14 October 2017 via mobile

We are raving fans of the Queen Victoria Hotel in Cape Town! This is our fourth visit in 5 years and we love the experience. The staff is spectacular.... from the front desk, to the housekeepers and the entire restaurant team. The new Chef, Albert, prepared the finest tasting Kingclip fish we have ever tasted. We returned for a second dinner of this linefish and it was as fine as the first dinner. Try the QV... you will be delighted with the close proximity to the waterfront shops and entertainment!

Stayed: October 2017, travelled as a couple
Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan W, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 18 October 2017

Good Day

Thank you for taking the time to right this very special review. We really appreciate the wonderful feedback.

The team at the Queen Victoria are truly a special group of people who take a lot of pride in our property and are filled with a passion for taking care of our guests. Chef Albert is a new addition to the team and preparing wonderful fair from his kitchen.

We have relayed the feedback to the staff who are all very excited to have received your comments and we look forward to welcoming you back home soon.

Kind Regards

Juan

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Reviewed 13 October 2017 via mobile

Our second trip to Cape Town and stayed here again. As good as it was last year. Perfect location for us, just across the road from the lively Waterfront yet providing tranquility. Fantastic staff.
Lovely rooms. Restaurant , bar, terrace all have views of Table Mountain.

Stayed: October 2017, travelled as a couple
Thank johnmcb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan W, Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 14 October 2017

Good Morning

Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. We always enjoy welcoming back guests to the hotel and are happy to hear you enjoyed your stay with us.

We look forward to welcoming you back again soon to create another memorable experience with us.

Kind Regards

Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen Victoria Hotel & Manor House

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 112 Hotels in Cape Town Central
Price Range: R 3 442 - R 8 447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
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