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“Honeymoon Hotel”

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Queen Victoria Hotel & Manor House
Ranked #16 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 5 April 2016 via mobile

We stayed here as part of our honeymoon trip. Nothing bad to say at all - had a fantastic stay :) Bedroom was lovely, very comfortable bed, treats brought to the room in the evening, one of the top 5 restaurants in the city, great pool, great views, amazing staff. Stay here everyone!

Stayed: April 2016, travelled as a couple
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 24 April 2016

Dear Richard W

Thank you very much for taking the time to write a review on your recent stay with us. The tam and I are thrilled to learn that you had a pleasant stay with us and enjoyed all the facilities and hospitality the hotel has to offer.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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175 - 179 of 753 reviews

Reviewed 1 April 2016 via mobile

Great stunning luxury hotel.Its really close to everything. Rooms are spacious and clean and the suite we are in, is tastefully decorated and has a little balcony if you want to have a sundowner with your loved one.The staff are friendly and accommodating. The hotel boasts a lovely breakfast and lunch and dinner areas and has some of the most beautiful vibrant paintings displayed.

Stayed: April 2016, travelled as a couple
Thank hakdent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 April 2016

Dear hakdent

Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the hotel and its facilities.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2016 via mobile

Stayed here on our last night in South Africa. Great location away from the crowds but right next to everything in the Waterfront. Service was top notch, helped sort out evening meal etc and rooms to a high standard. Parking available on site.

Stayed: February 2016, travelled as a couple
Thank NickAAAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 April 2016

Dear NickAAAA

Thank you very much for taking the time to write a review on your recent visit to the Queen Victoia. The team and I are thrilled to learn that you had a memorable experience.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2016

This hotel is just off the waterfront so an excellent location but away from the hustle and bustle.
We arrived on a sunday evening so we just wanted a snack so one of the doormen walked with us down to the waterfront and pointed things out to us which was very helpful.
lovely big room and bathroom.
The restaurant was outstanding so we ate there twice out of our four nights. staff very pleasant and helpful.

Stayed: February 2016
Thank eje480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 April 2016

Dear eje480

Thank you very much for your review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. Thank you for the positive comments on the staff and service this will be relayed to the team.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2016

The best thing about this hotel is the staff - especially the door staff - so friendly, always have a smile. However I do have a negative point. I don't think the reception staff were very knowledgeable on local restaurants. One evening we wanted to go to a restaurant that was not on the V&A Waterfront so we asked the lady on Front Desk for advice. She really didn't seem to have any idea and just looked on Tripadvisor - we could do this ourselves. I think your FOH staff need to have more local knowledge. Although I liked this hotel I would not stay there again as I don't think it was worth the £250 a night that it cost us.

Room Tip: Try to get a room overlooking Table Mountain
See more room tips
  • Stayed: March 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Lesley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 April 2016

Dear Lesley K

Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for raising the points in order for us to improve on the service delivery the Queen Victoria is so well renowned for.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen Victoria Hotel & Manor House

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 112 Hotels in Cape Town Central
Price Range: R 3 442 - R 8 459 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
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