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“Absolutely amazing” 5 of 5 bubbles
Review of Ashanti Lodge Green Point

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Ashanti Lodge Green Point
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Absolutely amazing”
5 of 5 bubbles Reviewed 19 April 2016

From the moment we called up to check availability we were given the royal treatment.
The room was so clean and beautiful. The staff were all extremely friendly and helpful. The building was well maintained and offered great services.

Spent a week here with my parents and will definitely come back.
The beds were super comfy and the shower facilities were real clean.
I felt safe leaving all my belongings scattered around the room.
Great view from the top balcony too.

Room Tip: We stayed in one of the family room on the top floow - highly recommended.
See more room tips
  • Stayed March 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cal-Greenpoint, Manager at Ashanti Lodge Green Point, responded to this review, 30 May 2016
Hi Dale H

Thank you for the awesome review, it really helps us to improve ourselves and motivate the staff. We would love to have you and your family back anytime. Keep well and hopefully see you again.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

169 reviews from our community

Traveller rating
    64
    73
    23
    5
    4
See reviews for
19
39
57
12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Capetown
1 review
2 of 5 bubbles Reviewed 12 April 2016

Staff ignored the fact that smoking is not allowed in rooms. I personally don't mind people smoking but the smell was terrible l, especially since it was not only the smell of cigarettes. Maybe wanted, but not appreciated if you pay more than at a backpackers.

  • Stayed March 2016, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 413stefanw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cal-Greenpoint, Manager at Ashanti Lodge Green Point, responded to this review, 14 April 2016
Hi 413stefanw

Thank you for taking the time to review us.

I am shocked to hear your complaint as smoking is strictly prohibited in all rooms and drug usage is not welcome on the premises.

I have contacted you via email to find out some more information as I would like to run and investigation and find out why this was not dealt with appropriately.

I look forward to hearing from you.

Regards

Cal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grvl, OH
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 April 2016

First impression was not very good, small room, double bed needs new linen, no extra towels available, no international shaving plug, TV reception poor, although cable channels listed, and Wifi very slow, basically non existent. Rude hostess for 1st morning breakfast. Customer service improved, but staff never really warmed up to us. Good english breakfast included in room cost, coffee refill with cost R15 ea. Great location though.

  • Stayed March 2016, travelled as a couple
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Bokkie_GvlOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capetown
1 review
4 of 5 bubbles Reviewed 9 April 2016

Maybe cleaning the bathroom during the weekend? The bathroom was not cleaned!
Noise after 10 at night? Some youngsters were laughing and talking long after 10 in the evening! Found it very unconsidered as I had family form the Netherlands and I wanted to impress them........

  • Stayed April 2016, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank marinan148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cal-Greenpoint, Manager at Ashanti Lodge Green Point, responded to this review, 11 April 2016
Hi Marina

Thank you for your review. All feedback is welcomed as it allows for us to better ourselves and make a more enjoyable stay for our guests.

All our bathrooms are supposed to be cleaned everyday. I have checked the dates you stayed with us and will be doing an investigation into why they were not cleaned over that weekend. I do apologies for this.

Regarding the youngsters, I was informed about the unruly guest and his friends causing problems and noise for other guests. I have taken care of it to ensure it didn't carry on.

Hope to see you again one day.

Regards

Cal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 9 April 2016 via mobile

Nice facilities. Very clean and a good setup with storage under the bed and a safe for valuables. Good location too--we were looking or something quiet and it was perfect for that, while still being within easy walking distance of some nice cafés and restaurants. Just some minor complaints (I would give them 3.5 stars if I could). Staff messed up our reservation a little (had us down for more nights) but they fixed that. We were looking forward to pancakes but mix ran out after our first morning and they didn't get more while we were there (five nights). Also, was talking on the phone to my mom and said "I love you too" when saying goodbye and one of the staff overheard that and mimicked me and then laughed about it. Not a big deal but just kind of disrespectful and surprising. Overall I would definitely consider staying there again if I didn't find anything nicer. It was very decent, no more no less.

Stayed April 2016
Helpful?
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashanti Lodge Green Point

Property: Ashanti Lodge Green Point
Address: 23 Antrim Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #21 of 130 Speciality Lodging in Cape Town Central
Price range (per night): R228 - R1 142
Hotel Class:2 star — Ashanti Lodge Green Point 2*
Number of rooms: 13
Official Description (provided by the hotel):
Newly renovated and super stylish, Ashanti Green Point offers quieter, more private accommodation for the discerning traveller. Green Point is celebrated for its vibrant nightlife, and nearby Sea Point buzzes with shops and restaurants, a historic seafront walkway and secluded beaches. Also within walking distance are the V&A Waterfront, iconic Cape Town Stadium and the city centre itself.Building on the unrivalled experience of Ashanti Gardens, the Green Point lodge shows the same attention to detail with superb facilities, outstanding service and excellent security. Various accommodation options are available, from backpacker dorms to private en-suite bedrooms; all with fluffy white duvets, individual reading lights, personal safes and international plug points. Private rooms also have plasma screen televisions. ... more   less 
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