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“Viby and good food.”

Rick's Cafe Americain
Ranked #47 of 1 146 Restaurants in Cape Town Central
Certificate of Excellence
Price range: US$6 - US$12
Cuisines: Bar, Mediterranean
More restaurant details
Restaurant details
Good for: Groups, Romantic, Local cuisine, Special Occasion Dining, Bar Scene, Child-friendly
Dining options: Brunch, After-hours, Dinner, Lunch, Drinks, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Television, Waitstaff
Neighbourhood: City Bowl
Description: Walking into Rick's Cafe has the same feeling as walking into a friend's home for dinner. The ambiance is comfortable to say the least with decor reminiscent of the movie classic "Casablanca" with its stylish colonial Moroccan tones accompanied by lounge music filtering through the 100 year old Victorian building,Immerse yourself in warm ambiance and eclectic decor in our 80 seater restaurant with its 3 fireplaces and bar, or enjoy the relaxed, vibey loft lounge and cocktail bar spilling out onto a roof deck with breathtaking views of the mountains.Our award winning selection of wines is sure to suit all tastes and features a wide selection by the carafe, we also offer a wide variety of local and imported Beers (now over 40!), Mexican and local Tequilas, Vodkas,Single Malts, Bourbons and Liquors. The menu presents a seasonal selection of Global tapas and a wide variety of dishesranging from mouth watering salads, Gourmet burgers, fresh seafood, matured Steaks and Moroccan and Mediterranean specialties - "we serve Comfort food" So come relax and enjoy yourself with either lunching on the veranda, sipping sundownerson the roof deck or enjoy a delicious meal inside this historical cottage, and we will guarantee you'll want to "play it again" We all look for that place to recommend as being "my favourite place", well in this case you might just have found it."So... Here is looking at you kid."
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Viby and good food.”
Reviewed 23 February 2017

1st time with friends at Rick's Cafe. It was a beautiful Friday evening in Cape Town with no wind... We sat inside as the tables outside were full and then moved outside when a table became available, as it became too hot inside. The vibe and food were great! Just wish they had wall mounted fans inside and outside. It became unbearably hot.

  • Visited February 2017
    • Value
    • Service
    • Food
Helpful?
1 Thank Sheilameyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
percapetown, Owner at Rick's Cafe Americain, responded to this review, 27 February 2017
Dear Sheilameyer
Thank you very much for taking the time to post your review of Rick's Cafe on TripAdviser.
We are so glad to hear that you enjoyed your time at Rick’s Cafe. We try very hard to provide a truly unique dining experience to our guests.
I have already shared your comments about the food with the kitchen, its always nice to get a notice of appreciation.
We have taken note of your displeasure of the heat on this evening, unfortunately we are not allowed to put Fans onto the historical facade of our building. (and they would not be there very long either...) .
We look forward to welcoming you again at Rick’s Cafe in the near future.
Have a great day
Per & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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494 reviews from our community

Visitor rating
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    49
    13
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Swedish first
  • Any
English first
Charlottesville, Virginia
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Awful service”
Reviewed 7 February 2017

We only had the tapas platter which was fine and so I can't comment on the rest of the food. All I can say is my family will not be back. Our waiter was so unfriendly and borderline rude that we were very put off and decided not to stay to order more. It looks like there is some lovely outdoor seating options but there are so many wonderful restaurants in this town that we will go elsewhere.

Visited February 2017
Helpful?
Thank wendylauren64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
percapetown, Owner at Rick's Cafe Americain, responded to this review, 8 February 2017
Dear Wendy Lauren
We do appreciate constructive criticism from our customers as it helps us to improve the “Rick’s” experience for everybody.
Unfortunately, your review does not give us any details about the date of your dinner nor the name of waiter. We searched through our bills and dockets from the last 2 weeks and could not find any table where only a tapas platter was ordered and consumed. Therefore, we are not able to follow up with your complaint the way we like and used to. We are very concerned as you gave us a one star “Terrible” rating, which we do not deserve!
Our waitron staff is never rude not even” borderline” (for I know), they may be a bit direct but that’s part of their black African culture, most of my customers appreciate the humor and directness of my waitrons. But I will speak to my staff to be more careful with some guests.
We are a very busy restaurant and I admit that mistakes and misunderstandings do happen as we employ only humans and apologize therefore wholeheartedly for any perceived rudeness by my staff and hope you will try us again to have the real Rick’s Experience and hopefully you will realize that you gave us the “terrible” rating in error!
Looking forward welcoming you again at Ricks
Per Menko
owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
476 reviews
271 restaurant reviews
common_n_restaurant_reviews_1bd8 315 helpful votes
“Great food, drinks and atmosphere”
Reviewed 6 February 2017

As many others have said, this is a great restaurant in an eclectically furnished old mansion. We started with drinks on the rooftop, which was pleasant although it was rather windy and we went downstairs for dinner. Huge portions and very nicely prepared, tasty food. The burgers were outstanding, as was the daily special of tenderloin of beef with mushroom risotto. Perfectly cooked beef and super-tasty risotto.

Friendly staff, great character and ambiance and all-round good place. Only 2 minor criticisms: the kitchen closed an hour earlier than scheduled so we almost missed being able to dine and the taxi which the hotel had ordered never showed up, so we took an Uber instead. Great bar / restaurant though and can only recommend it.

  • Visited February 2017
    • Value
    • Service
    • Food
Helpful?
Thank savvy_dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
percapetown, Owner at Rick's Cafe Americain, responded to this review, 10 February 2017
Dear Savvy_ Dave
Thank you so much for your kind words and the time you took to share them with us.
It is great to hear that you enjoyed our Food (Beef fillet specials and our burgers) and that you appreciated the friendly service. Rest ensured, that we will take you comments for further encouragement within the team.
Let me apologize for closing the kitchen an hour earlier than usual but we had the "Kitchen-extraction-cleaning-brigade" doing their monthly night cleaning, but we are glad that you could still order some food.
All the best and looking forward welcoming you when you visit Cape Town again.
Per & Rick's Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Great Evening with Friends ”
Reviewed 6 February 2017 via mobile

1st time visit and it won't be the last. Great selection of beers & wine.
Great service and with a large group the food was on time. The food is great , Burgers and Steaks were awesome. Wife had the fish which she said was the best ever. Tagines were too die for. Prices are not bad but not the cheapest but quality is worth it. Parking a problem as with all restaurants in the area.

Visited February 2017
Helpful?
Thank 619jedb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
percapetown, Owner at Rick's Cafe Americain, responded to this review, 10 February 2017
Dear 619jedb
thank you so much for taking the time to review our Restaurant on TripAdvisor. We are very happy that you did appreciate our great Beverage selection, as well that you, your wife and your friends enjoyed the food from Burgers, Steaks to fish to Tajines.
Yes, unfortunately the parking may be a problem on some nights, therefore we always recommend to our customers to take an "Uber" or use the parking in the Lifestyle center.
We hopefully are able to welcome you soon again.
kind regards Per & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
“Great food but watch the doubles!”
Reviewed 1 February 2017 via mobile

The meals we had were great as was the atmosphere but the 'double' gins the waiter upsold us were definitely not doubles and it had loads of mint in it! Why would anyone put mint in gin and tonic? Also tried to charge for a bottle of wine when I only had a 250ml carafe. Wouldn't go again because so many restaurants as equally as good and don't try it on.

Visited February 2017
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
percapetown, Owner at Rick's Cafe Americain, responded to this review, 2 February 2017
Dear..??
Thank you so much for your feedback. But we are very happy that you enjoyed the food and atmosphere of my restaurant.
Please can you be so kind and forward us the date of your dinner and maybe the name of the waiter or just a copy of your bill?? This would help us to identify the staff member involved to avoid a repeat of your experience. As “hard selling is not part of our training and Rick’s Café’s philosophy.
Been charged the bottle price for your 250ml carafe must have been a honest mistake. Also, when a double is ordered we do serve doubles and my Bar staff usually over pours and they do not under pour. We have a very high standard of food and service and get very seldom complaints, but when we made some mistake we are the first to apologize and try to rectify it there and then. Unfortunately, you did not alert the waiter nor the manager about your Gin Tonic as we could have changed your drink immediately. It is very unusual that my Bar staff would put Mint into a Gin Tonic, maybe cucumber but never Mint. We are serving more than 15 different Gin’s and Mint does not belong to any of them.
I’m very sorry that we could not satisfy your service expectations, we always try our best to please all of our customers, it's very sad when we fail with some guests. We hope to join us soon again to get the real Rick’s Café Experience
Kind regards
Per
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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