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2 - 7 of 33 reviews
Reviewed 21 March 2016

I picked up a great deal on booking.com for the penthouse suite. Honestly I did not expect much due to the mixed reviews. We arrived early and our room was not ready. We then left our bags and asked if they'd take it up when the room was ready. They said yes but never did.

After doing the hop on hop off tour for most of the day we returned to the hotel quite late. The doors were locked from the parking area and we ended up having to take the fire exit to get to reception.

Got the keys and was escorted up but the front desk guy. The apartment was a three bed two bath, with lounge and dining area. It also had an open plan kitchen, full scullery with all appliances and a nice sized balcony with great views over the harbor. I saw a did and dEcoder but we didn't use any of it. The furnishings were modern.

Not all the crockery was present though, but we didn't ask for anything as it was just one night. Great bedding and beds. All rooms have air on except the third bedroom. This bedroom also faces the internal walkway which was noisy but we were bushed and heard very little.

Parking was spacious enough for a grand voyager jeep. The shops in the atrium was also convenient, especially the fruit n veg. Great location and space for a family. The dishwasher, washing machine and tumble dryer will ensure even a long holiday is relaxing.

Room Tip: Penthouse was amazing
  • Stayed: March 2016, travelled with friends
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Thank Natalie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2015

This hotel is 4 star rated but in my opinion its not more than 3.The rooms are basic but more than adequate for holiday purposes .There is an excellent view of table top mountain and the street below .There is an excellent power shower, the beds are comfortable and would appear to be changed daily. The biggest fault is that the cleaning of the room could be more thorough. It is very noisey from around 9pm until around 4am coming from the bar next door and the club across the street. There is an EXCELLENT HELPFUL RECEPTIONIST CALLED RINA and was in the process of training a lovely young lady called LAUREN who I have no doubt will be equally as good, these girls go out of their way to make sure you are properly taken care of. Coca is the barman who is most friendly and coperative.I found all the staff very friendly and welcoming and all willing to help. Thank you one and all.

Room Tip: We had a double room to the front on the 5th floor, nice view of table top mountain. There is an excellent reliable lift.
  • Stayed: August 2015, travelled as a couple
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Thank Frank P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

We spent two weeks at this hotel, me, my wife and our 1 year daughter. The apartment was big enough for the baby, has a well equipped kitchen and nice bed. The window's view was GREAT, was possible seeing the Table Mountain. The employees were fine, and helpful. The pool was closed during all my stay. There was no breakfast, but, in the, ground floor, we could find food easily in a food marked. The problems, the inside balcony are very dangerous for kids, they can be easily climbed. The automatic revolving door in the main entrance can cause serious imjuries to walking babies.
The hotel is very closed (by foot) to Convention Center and 5 minutes (by car) from the Water Front (50 Rands).

Room Tip: Choose room with a view to the Table Mountain
  • Stayed: November 2013, travelled with family
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2  Thank ltangari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

We booked and paid for an apartment at icon 3 months in advance only to arrive in cape town after 25 hours flying to be told expedia had cancelled the booking and shown a piece of paper with the booking name (and several others) under the heading of "double booked rooms". I rang expedia they said the hotel has overbooked themselves and given our room to walk ins off the street, expedia never cancelled. Front desk is NO help. Just a shrug, sorry. No offer to help us find alternate accommodation. Its new years eve in cape town, NOTHING is available. WORST SERVICE AND COMPLETELY UNRELIABLE. DO NOT STAY HERE.

Room Tip: Do not book at icon. Period.
  • Stayed: December 2012, travelled with friends
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5  Thank lalalara312659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

The Icon is very central and only a short walk away from Cape Town International Convention Center and the ever jovial Long Street, this self catering hotel offers luxurious rooms with 360 degrees of breathtaking views of the harbor and the Table mountain! This is Heaven in Africa’s most beautiful City, the Design Capital of the world, dinner at the V&A, lunch picnics at the Wine farms, shopping at Canal Walk and lots more bargains at Kenilworth, long strolls on the shores of the Indian ocean at Muizenberg,

Breakfast at Knead, train ride to Kalk bay for the best fish platters in the west coast, wonderful art galleries, Hout Bay in its splendor, sun downers in Camps bay finally, a glass of port at night overlooking beautifully lit harbor, ready to party till dusk on Longs street clubs.

Room Tip: Penthouse Suites are the Best
  • Stayed: March 2012, travelled with friends
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1  Thank Sipho P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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