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“Cayenne Spa - Excellent massages”

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Pepperclub Hotel & Spa
Ranked #36 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 19 September 2015 via mobile

The Cayenne Spa on the 8th floor is a little too gym-like for what I had in mind when I booked a couples massage. I had been hoping for opulence and luxury but felt disappointed with the minimalist styling. Very clean and with good amenities, Cayenne Spa seems designed to be used exclusively by hotel guests so functionality has been prioritised. It does have great views of the Mother City, and the therapists are well trained and do not rush the treatments. My massage ranked as highly as the best I've ever had. I would recommend Cayenne for individuals in need of an excellent massage but not for those looking for a day of pampering that's removed from the rest of the world.

Stayed: September 2015, travelled with friends
Thank BookEndDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this reviewResponded 7 October 2015

Thank you for reviewing your spa treatment at Cayenne Spa on TripAdvisor. Your feedback is very valuable to us.

We are pleased to note that your treatment was thoroughly enjoyed and that you rated it so highly. Rest assured that your review has been passed on to Cayenne Spa to commend the team on their excellence.

We look forward to welcoming you back for yet another relaxing treatment.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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424 - 428 of 974 reviews

Reviewed 16 September 2015

I stayed at the hotel for one night only, but every part of the process during this time was simple and efficient. We certainly felt very welcome! The room was smart and clean, and all the relevant information was easy to find. The best for me, however, was the view of Signal Hill the next morning from the balcony.

Room Tip: Don't forget to request parking.
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  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank MelBelle_STB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this reviewResponded 7 October 2015

Thank you for reviewing your stay with us on TripAdvisor and for the warming feedback.

We are thrilled to note that you had a welcoming and enjoyable stay at the Pepperclub Hotel & Spa and appreciated the panoramic views which surrounds the hotel.

We look forward to welcoming you back to our establishment, hopefully in the near future.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2015 via mobile

My room was beautiful and comfortable! Sinatra's serves the most scrumptious breakfasts and 'Masterchef dinners'. The hotel is conveniently located and close to many attractions. Friendly and helpful staff.







Stayed: September 2015, travelled on business
1  Thank Christa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this reviewResponded 7 October 2015

Thank you for the lovely review you kindly posted on TripAdvisor. Your feedback is appreciated and warmly received.

We are pleased to note you had a ‘wonderful stay’ with us and found the hotel’s location to be of convenience. We really are lucky to be located a stone throw away from all the major tourist attractions.

We look forward to welcoming you back to the Pepperclub Hotel & Spa.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2015

The check in & check out was easy and pleasant & the staff was very pleasant as well. Our room(the suit) was very comfortable but it takes one day to sort out the services (towel, soup &...), there was only service for 2 people. Room service was speedy. We visited the swimming pool once which was on the middle floor in the open area such a balcony area which was clean and nice. Overall, our stay was very pleasant and the location & view of the room is really great with access to other clubs and coffee shops!

  • Stayed: March 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Mahdi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this reviewResponded 7 October 2015

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for kindly reviewing your stay on TripAdvisor.

We are pleased to note that you had a lovely stay with us and enjoyed the location of the hotel as well as the surrounding views.

We trust you had a wonderful time in Cape Town with the family and look forward to welcoming back.

Kind regards,

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Reviewed 10 September 2015

This hotel seems to have it all:
- perfect location, just off Main Street with its wide array of culinary and nightlife possibilities; very close to the Gardens and the Parliament; within a reasonable walking distance from V&A Waterfront;
- very helpful staff;
- nice gym/spa facilities, including sauna and outdoor pool with awesome views;
- very spacious, spotless rooms;
All these make it a perfect base to discover Cape Town and the peninsula and a great place to relax and unwind after exploring.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Victor_procure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this reviewResponded 7 October 2015

Thank you for fantastic review you kindly posted on TripAdvisor. Your feedback was warmly received by the team.

We are pleased to note you had a wonderful stay with us and enjoyed the location of the hotel. We really are spoilt to be surrounded by Cape Town’s top tourist attractions.

We trust you had a safe journey home and look forward to welcoming you back to our establishment.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Cape Town Central
#30 Family Hotel in Cape Town Central
#35 Luxury Hotel in Cape Town Central
#38 Business Hotel in Cape Town Central
#49 Romantic Hotel in Cape Town Central
Price Range: R1 981 - R5 724 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 210
Official Description (provided by the hotel):
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 
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Also Known As:
Pepper Club Luxury Hotel And Spa
Pepper Club Luxury Hotel Cape Town Central

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