Spent 5 nights here for a business meeting at the hotel. Reception was a bit slow, as there was quite a bit of paperwork to prepare for checking in as well as checking out. Was treated respectfully by all staff. Bin at the concierge desk was very helpful and friendly. Sleeping room (8th floor facing Loop street) was quiet (took advice to ask for a quiet room), large, and very comfortable. Loved the bathroom with walk-in shower, double-ended tub, and glass door. The balcony provided an opportunity to get some fresh air. Bed was luxuriously soft and comfortable. It is nice to have a coffee maker, fridge, and stove top, but next time why not equip the room with a few plates/utensils? Breakfast buffet was very good (meats, cheeses, fruit, hot entrees, breads, etc). The only thing I missed was a warm cereal (e.g. oatmeal). Breakfast was never crowded (thank you!). The hotel location was just OK. Lots of activity/restaurants/shops nearby, but this added quite a bit of noise after 8PM. We took advantage of the free shuttle to the waterfront (lovely) and beach club at Camps Bay (went to have dinner overlooking the water).