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“Modern hotel in a convenient location”

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African Pride 15 On Orange Hotel
Ranked #49 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 2 weeks ago

The room is modern and spacious with large shower and a big bathtub. The service was great- as all the staff were really friendly and accommodating.

The location is great, walking distance to the museums and bars. We took taxis to/from different places like the V&A waterfront, and nothing was further than 15 minutes. I liked that the hotel is centrally located, but it didn't feel super noisy or busy even though we came during peak tourism season in December.

The only downside was that the Concierge did not seem very knowledgeable about restaurants and other attractions, so we had to resort to doing our own research.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank nrzou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 729 reviews

Reviewed 2 weeks ago

This is a boutique hotel with large rooms centrally located in the city. The large company gardens is next door for morning walks. The Long road and the Bree street are walkable distance. We walked to Bo-Kaap area too. The staff is very helpful. The Deputy General Manager, Asheena Pillay, went out of her way to help with our departure plans related to luggage storage. The hotel is in the process of integration with Marriott Chain and will soon have all the perks of that brand. Best to use travel desk for all dinner bookings in the city and in wine country.

Room Tip: Can choose between Table mountain and city views depending upon your preference
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  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank roadtrip c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Great location, and very comfortable hotel. The rooms are superbly spacious and comfortable. food was good as was the service. the hotel is modern in design and well located for exploring the iconic city of Cape Town

Room Tip: go high up for the views
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  • Stayed: March 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Zetat0urs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

THEFT ALERT!!! THE HOTEL WON’T HELP OR COMPENSATE!!!
I posted a review after my stay in October about over $1500 being stolen from my room. My mistake was not using the safe.
Regardless... I filed a complaint with management and got a massive run around.
Management said they have a list of people who accessed my room and they would all be tested by polygraph. Sounds fair. I kept calling the hotel every few days to see what has come on the tests. In the beginning they said it would happen on Friday, then Monday, then Thursday.... you get the picture. Eventually about two weeks later they said they have tested the staff and waiting for a conclusion report on the results on Friday. I called on a Monday. I’m not sure how polygraph works and if you need that much time to figure out the results but I played along. Once again... called on Friday... not ready yet, called Monday, not ready, called a few days later, still nothing. They said they would contact me and my group liaison but that never happened.
Here is my conclusion THEY DON’t CARE. I feel like a hotel that has a problem with theft would go above and beyond to clear their name of the polygraph test came back negative. So... either they didn’t test anyone or they are guiltily but decided to just wear me out until I give up with no compensation and an inflated phone bill from calling South Africa every few days.
Cape Town is beautiful. I travel for a living and have left great reviews here on TripAdvisor for places so just lock your stuff up and even better, stay at a different hotel and don’t let that one ruin your stay as obviously the staff goes through your belongings when you’re out and about.

Stayed: October 2017, travelled on business
2  Thank Guyhabosha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NatashaNaid00, Guest Relations Manager at African Pride 15 On Orange Hotel, responded to this reviewResponded 2 weeks ago

Good day

Please accept our sincere apology for the unacceptable service you received at African Pride 15 on Orange Hotel.

We are looking into the matter again and will contact you directly in the hope we can resolve.

Once again please accept our sincere apology for this most unfortunate incident.

Kind regards
Natasha Naidoo
Executive Assistant to the General Manager & Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Though I visited the hotel during the water crises, I think the hotel did a great job at motivating travelers to conserve water while affording facilities well. The rooms are huge, even by standards of hotels in India. The property is well located, next to long street, so one can easily party late and walk to the hotel. Also next to the famous Company Gardens, which are very beautiful.

Stayed: October 2017, travelled on business
Thank Lavanya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about African Pride 15 On Orange Hotel

Address: Corner of Grey's Pass & Orange Street | Gardens, Cape Town Central 8000, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 112 Hotels in Cape Town Central
Price Range: R2 545 - R5 238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — African Pride 15 On Orange Hotel 5*
Number of rooms: 135
Official Description (provided by the hotel):
African Pride 15 on Orange Hotel, Cape Town's icon of style, is set in the upmarket suburb of Gardens at the foot of Table Mountain. African Pride 15 on Orange Hotel offers an experience of sensual sophistication and style, combining distinctive architecture and exquisite luxury with the renowned first-class service of African Pride Hotels. This ideal location on the fringe of Cape Town's vibrant city centre ensures that GUESTS are within walking distance of the National Museum and the Planetarium. Get some fresh air - feel free to take a leisurely stroll through the nearby Company Gardens and embrace the green jewel in the heart of the metropolis. Welcome the holiday shopping bug and visit the selection of exclusive in-house retailer outlets while the world-class shopping paradise of the Victoria and Alfred Waterfront is merely minutes away. If time out is in order, enjoy a cup of tea or a fine whiskey in the eclectic Judges Lounge, where we pay homage to Cape Town’s auspicious legal fraternity. Whether staying indoors or setting out to explore the cape – African Pride 15 on Orange offers GUESTS the perfect luxury destination for business, pleasure or a bit of both. ... more   less 
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