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Indranu H
Bangkok, Thailand

Excellent service

Review of Taj Cape Town
5.0 of 5 bubblesReviewed 30 May 2024
Stayed in the 1 BR suite. Lovely views of the table mountain. Rooms were spacious, comfortable for 3 adults. Staff at reception and concierge were very helpful. Hotel transfer service was good
Used the business club for snacks and drinks. Dinner at Bombay brassier was excellent
Date of stay: May 2024
Room Tip: Choose room in new wing for table Mountain View’s
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this review
Responded 05 Jun 2024
Dear Indrahuti,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 25 May 2024 via mobile

Beautiful hotel, excellent service, great location. I was immediately greeted and directed to reception. Check-in was an easy process. Nati at the front desk went above and beyond to make me feel welcomed. The view of Table Mountain from the room was amazing. Book that view of it is available. The room was spotless with the added touch of fresh flowers and sweet treats. I ate two meals there and the food was also excellent. Easy to grab a walking tour as there is a meeting point right outside the hotel. I highly recommend the Taj.

Room tip: Close to shopping and walking tours meeting point. Easy Uber ride to the Wharf and airport. Two restaurants on site. Excellent breakfast.
Date of stay: May 2024
Trip type: Travelled solo
Thank Hillery P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 27 May 2024

Dear Hillery,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2024 via mobile

I thought this was a nice hotel. Convenient area for tour buses and Ubers to pick you up from. Walking around the area at night is less safe, so we relied on Ubers to get around. But this hotel does have a great restaurant for breakfasts and dinner. Food quality was great, and the rooms were top notch as well.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank 959brianh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 27 May 2024

Dear 959brianh,

Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2024

Beautiful hotel with great service and food. Excellent value for price. Terrific staff - helpful and responsive. Location is great with affordable transportation via Uber to major sites. My only alert is waking around this particular location at night - the area is not as populated as others with residents, so it gets a bit abandoned in evening hours

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gdb65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 25 May 2024

Dear gdb65,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2024 via mobile

Taj service is second to none. Staff to guest ratio is fantastic. Location is perfect. One of the best spa treatments ever. Mountain View is stunning. Food is delicious especially the Bombay Brasserie tasting menu. Can’t recommend enough, really. Welcoming and kind staff. We spent 5 nights in May and would definitely return.

Room tip: Location is perfect in town and many things to see nearby walkable and safe. Paid for breakfast package and worthwhile.
Date of stay: May 2024
Trip type: Travelled as a couple
Thank susangT9507YC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 25 May 2024

Dear susangT9507YC,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2024

We spent six unforgettable days at the Taj Cape Town, creating cherished memories. Our group of six—grandparents, parents, and kids—were pampered with exceptional hospitality and service. The Taj team excelled in assisting us with day plans, arranging transport, and serving delicious food, ensuring all our needs were met. This set the perfect tone for our amazing South African holiday. As always, Taj exceeded our expectations. Special thanks to our incredibly resourceful concierge, Dale Scholtz, and our knowledgeable and kind chauffeur, Juma.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Surabhi P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 24 May 2024

Dear 13surabhip,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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