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susan g

Taj does not disappoint on any level, service impeccable. Highly recommend.

Review of Taj Cape Town
5.0 of 5 bubblesReviewed 24 May 2024via mobile
Taj service is second to none. Staff to guest ratio is fantastic. Location is perfect. One of the best spa treatments ever. Mountain View is stunning. Food is delicious especially the Bombay Brasserie tasting menu. Can’t recommend enough, really. Welcoming and kind staff. We spent 5 nights in May and would definitely return.
Date of stay: May 2024
Room Tip: Location is perfect in town and many things to see nearby walkable and safe. Paid for breakfast...
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this review
Responded 25 May 2024
Dear susangT9507YC,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 23 May 2024

We spent six unforgettable days at the Taj Cape Town, creating cherished memories. Our group of six—grandparents, parents, and kids—were pampered with exceptional hospitality and service. The Taj team excelled in assisting us with day plans, arranging transport, and serving delicious food, ensuring all our needs were met. This set the perfect tone for our amazing South African holiday. As always, Taj exceeded our expectations. Special thanks to our incredibly resourceful concierge, Dale Scholtz, and our knowledgeable and kind chauffeur, Juma.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Surabhi P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 24 May 2024

Dear 13surabhip,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2024

We loved our stay. The service, the room, the Spa and the food were all excellent.
The location of the hotel is central and gives a enjoyable city vibrance.
We also enjoyed the gym, it had some added equipment from our previous visit which was great.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank warrenfisher2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 24 May 2024

Dear warrenfisher2016,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024 via mobile

Its a great experience staying at Taj, service was great and also breakfast buffet is amazing.In room dining experience needs improvement.
Our room has great view of the table mountain, we get calls from service desk to check if we need anything and they send it as soon as possible.Overall its a very good experience

Date of stay: May 2024
Trip type: Travelled as a couple
Thank vamsikrishna v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 20 May 2024

Dear vamsikrishna,

Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.

Sincerely,
Mark Wernich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024

Perfect stay.
Incredible view from my room of Table Mountain ans Lions head..in fact the view from my bath tub was one of the best I've ever had!
(Thank you to Taj for the upgrade).
Terrific service by a very attentive and polite staff.
Wonderful breakfast.
Luxurious bathroom amenities and impeccable housekeeping.
Wished I could have stayed longer here...
Will certainly return to experience the amazing Taj Hospitality and Luxury

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SerialVacationer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 20 May 2024

Dear serialvacationer,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024

The Taj suite overlooking Table Mountain is brilliant. The service and food are world class. The staff are the most efficient we have experienced in all of our world travels. The security staff always asked us what time we expected to return. Housekeeping, concierge, reception and restaurant staff are highly trained and very efficient. We loved their happy smiles and friendliness.

Room tip: Go to the restaurant for breakfast and be spoiled rotten for all the choices you have. Go to the Club lounge for canapes and enjoy the wonde
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dean R R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 20 May 2024

Dear deanrr2014,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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