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Danrich T

Amazing Taj experience

Review of Taj Cape Town
5.0 of 5 bubblesReviewed 09 May 2024
Always an amazing experience when visiting Taj Cape Town. My parents love Taj hotel and always talk about their memories there. Room with mountain view is a must. Staff always friendly and make effort to know your names especially the long term staff. Well done!
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this review
Responded 10 May 2024
Dear danricht2023,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3 003)
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Traveller rating
2 179
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Reviewed 9 May 2024

One of the best hotels we have stayed in. Beautiful place, great staff and lovely food and drink.
The room was on the 16th floor and had a view of the city.
The concierge helped us to book excursions and gave good advice about travelling in South Africa as it was our first visit

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alan186424
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 10 May 2024

Dear Alan186424,


Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2024

It was a very lovely stay with great breakfast and welcoming staff. My room was spacious and oh, I loved the setting of the bathroom (very beautiful). I had a welcome wine and lovely note from the manager. Special shout out to Zim, Cyril and Khanyi for making my stay at Taj very pleasant.

Date of stay: April 2024
Trip type: Travelled solo
Thank Didi A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 7 May 2024

Dear U6345WCDEBORAHA,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024 via mobile

The property was brilliant. Staff were very helpful both at the front desk and at the concierge service. Food was brilliant as well. Highly recommend this property! The room had an amazing view of the table mountain. Everything was comfortable.

Date of stay: May 2024
Trip type: Travelled with family
Thank Ramya R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 7 May 2024

Dear Ramya,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2024

My husband and I visited the Taj for the 2nd time in April and were not disappointed. This was a business trip turned into a birthday treat/gift for me to tag along.

To the breakfast team, thank you for treating us like Royalty. Primrose, you are amazing and your smile is indicative of your beautiful personality that shines through, you remembered us and my favourite drink which is now on the menu, ginger shots and made sure to see to our every request. You also remembered my husband's love for cappucinos.
Simone and Chante you served me like a queen, you kept your service at 5star level and kept me smiling. Hope to see you in blue shirts next time!
Widaad, now in a blue shirt - well done, you also remembered us and ensured that you looked after us and never wavered with any of my requests, always with a smile and brilliant service.
All my weird requests in ordering items leaving this and that out were granted without a single issue and always with a smile by the amazing breakfast team. Simone, Jonica, Veronice and Mervyn as well, thank you.

To Brandon and Dale you both kept me going when my husband was busy on my little ventures out shopping and walking around. Brandon, I will continue to improve my swimming techniques thanks to your advice and thank you for taking the time to check on me. Dale, you are the sweetest and made me smile when I was wandering all over looking for something to do. To the gentleman at the door - thank you as well, each and every one kept an eye on me and knew my movements and the times I returned to the Hotel on my walk abouts.

The spa staff as well thank you - they are the sweetest lot ever. To the amazing cleaning team - thank you for looking after us, you are all amazing.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Culture31381563404
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 7 May 2024

Dear Culture31381563404,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2024 via mobile

Taj hotel - Superb location. Conveniently located within walking distance of various must check out sights like District Six Musuem. Free walking tours meeting point is conveniently located next to the hotel side entrance. Attentive and service oriented staff all around to assist.

Room 906 - spacious, well kept, and has the view of the mountains on one side and sunrise over the city on the other. Has amenities of a serviced apartment - only wished some laundry pods were made available. This would be a suggestion.

Mint Restaurant - Breakfast included hot dishes which were mainly the components of a full English Breakfast and Indian breakfast items, and the full works of an American style breakfast.

Dinner @Mint - recommend the grill.

Overall - great stay! Would recommend to others and return myself.

Room tip: Pick a room with mountain view; check out the Free Walking tours - the meeting point is conveniently located next to the hotel side entrance
Date of stay: April 2024
Trip type: Travelled solo
Thank jacinthatm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Cape Town, Owner at Taj Cape Town, responded to this reviewResponded 7 May 2024

Dear jacinthatm,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Mark Wernich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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