It is clearly a hotel for groups (we also were part of a group) In such a case the service is not any more personal.The breakfast was good as well the dinner which we served at the bar and not in the dinning room.
The 4* I gave is mostly because we received a room with a FANTASTIC view to the Table Mountain.
The room is not small but the beds were very narrow. What was something new for us was a mobile phone in the room for the use of the guest. Since we were most of the time traveling with the group we did not use it but I am sure it is something worth trying.
The bell boy in one case was very kind and came with us to the nearest super market and helped us find what we needed.
The hotel is centraly located and during the day you can walk to the major sites in the city.In the evenings we used taxi at 50 rand from the hotel to the Water front.Return, if late evening you will pay 60 rand.Still very cheap.More
- Free Wifi