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“Good food, music and friendly service. ”

Hard Rock Cafe Cape Town
Ranked #293 of 1 207 Restaurants in Cape Town Central
Price range: US$1 - US$2
Description: Live it up on Beach Road Camps Bay and sample the local flavor at Hard Rock Cafe Cape Town. We’re serving up our world-famous menu items like our Local Legendary® Burger all day, every day! There’s no better place to unwind than at our café, where you can sip hand-crafted drinks with the famous Table Mountain and Lions Head Beach as the backdrop. With 550 square meters and a double-story deck overlooking the Atlantic Ocean, we’re the best spot to bring your friends, order a drink, and take in the 190-degree mountain and ocean views.
Restaurant details
Description: Live it up on Beach Road Camps Bay and sample the local flavor at Hard Rock Cafe Cape Town. We’re serving up our world-famous menu items like our Local Legendary® Burger all day, every day! There’s no better place to unwind than at our café, where you can sip hand-crafted drinks with the famous Table Mountain and Lions Head Beach as the backdrop. With 550 square meters and a double-story deck overlooking the Atlantic Ocean, we’re the best spot to bring your friends, order a drink, and take in the 190-degree mountain and ocean views.
Reviewed 2 weeks ago via mobile

Really enjoyed the hard rock cafe, came back on a few occasions and tried different cocktails and food. All pretty good!. And not overly expensive.

Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 2 weeks ago

Good day Jennifer, thank you for your 4* review! We are so glad to hear that you visited us a couple of times and that you felt that the food and cocktails were good. We have tried to competitively price ourselves with the market around us. Thank you once again for your feedback and we hope to see you at the cafe again soon!

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Write a ReviewReviews (57)
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6 - 10 of 57 reviews

Reviewed 3 weeks ago

We went here only because usually you can count on every Hard Rock for a decent burger and cheese sticks. They had no cheese sticks, but the food was good and service was fair. I just was another Hard Rock nothing special about this location.

    • Value
    • Service
    • Food
Thank MadDogTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 3 weeks ago

Good day MadDogTraveler, thank you for your feedback. We are glad to hear that you enjoyed the food you did receive and that the service was fair. We will continue to improve our offering and try to provide you with a great experience . Again, thank you for your feedback and we hope that we will see you again soon.

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Reviewed 4 weeks ago via mobile

Disappointing cocktails. presentation could be better and in bigger glass. Something needs to change to fit n with cocktails. Maybe cocktail bartenders? Had me thinking could of ordered cooldrink. bt the food made up for it....
I really enojyed my meal. I was blown away by the rib portion. The flavour was amazing abd the meat feel off the bone. Best part of the experience.
Waiter was slow. Took 15min to bring the bill till I had to go to the manager to get it and make payment.

But the meal made up for it all and I will be back for the food.

Thank Danita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 4 weeks ago

Good day Danita A, thank you for your feedback. We are glad to hear that you enjoyed the portion size of the ribs and they were made to your liking. We are so sorry that the cocktail did not meet the same expectation. We have raised with with the bar management and are looking at ways to resolve this. Our guest expereince is very important to us. Thank you once again for taking the time to write to us and we hope that we will see you again soon.

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Reviewed 4 weeks ago via mobile

Went to Hard Rock Cafe last night to try out the Cape Town version. I ordered a Chicken bowl which was served missing 3 ingredients, which I then had to add in myself off a side plate...I paid a horridly overpriced R159 for this. Service was good but the food was less than average. Many more affordable & delicious options to go to as a local in Cape Town.

Thank Nicole E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 4 weeks ago

Good day Nicole E, thank you for your feedback. We are so sorry to hear that you did not enjoy your time at the cafe. We try to deliver a quality product and we failed to do so for you. We have raised this concern with the management team and we are looking at how best to rectify this so that it does not happen again. We hope that this will not be the lasting impression that you have of the cafe and that you will consider giving us another chance.

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Reviewed 5 weeks ago

I have been in quite few HRC in the World and always loved the vibe ...and the burgers! Last night unfortunately it was a big disappointment! Table of 6 and 4 of us ordered "medium rare" burgers which was served to us cold...we send them back to re-heat and back cold again! After we asked to speak to the manager the answer was "Burgers are a bit cold because you asked them "medium rare" :O ...really!? No comment...We will definitely not go back soon...Pity!

    • Value
    • Service
    • Food
Thank marcoghia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 4 weeks ago

Good day marcoghia, thank you for your feedback. We are so sorry for the experience that you had at the cafe. This is definitely not the standard of product or service that we intend to deliver. We have raised these concerns with the management team and we are looking at the best way to rectify the situation. As a traveler and supporter of the brand worldwide we are sorry that we disappointed you. Please send us an email at smm@hrccapetown.com so that we can get more details on when you visited the cafe so we can investigate the matter further. Once again thank you for taking the time to write to us and we hope that this will not be your lasting impression of the cafe.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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