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All reviews rooftop bar verve restaurant inspired menu spacious bathroom beautiful views of table mountain small pool modern hotel room key room service business hotel long street great hotel walking distance rooms are nice greenmarket square three nights enjoyable stay
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Reviewed 7 November 2017

liked the location, service, room, restaurant, but hotel does not provide enough complimentary wifi at all. has decent fitness centre and nice pool, but i had no time to use. though i complained about the wifi, there was no resolution during my stay.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank richardbilsborrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at SunSquare Cape Town City Bowl, responded to this reviewResponded 18 December 2017

Dear Valued Guest

Thank you for the feedback on your recent stay with us.

We are pleased to see that we met most of your requirements. We have noted your comments about the wifi and I can assure your as a Company we are working on this to improve this for our guest.
We look forward to welcoming you back in the near future.

Kind regards
Deidre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

We stayed here with our tour group for 4 days and enjoyed it. We were in room 405. The hotel had a modern look - the room very nicely decorated. The bathroom was large and the shower was great!

Staff were friendly and accommodating. Hotel is centrally located to nearby markets and about 20 min walk to the V & A waterfront.

We also had breakfast in the hotel‘s restaurant every day - selection was great! They have a rooftop bar, small pool and gym on the 14th floor which oversaw the city! Incredible view! Definitely recommended this hotel to others!

Tip: we took Über to many attractions like the Tablemountain - cost was just like 50 Rand each way. Very convenient!

Stayed: November 2017, travelled as a couple
1  Thank T D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at SunSquare Cape Town City Bowl, responded to this reviewResponded 18 December 2017

Dear Valued Guest

Thank you for the feedback on your stay with us.

We are pleased to see that it was a memorable stay and looking forward to welcoming you back in the near future.

Kind regards
Deidre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017

Great service in this medium sized hotel, all the staff go out of their way to make you welcome.
The bar on the 14th floor has a great view looking towards Table Mountain.
Breakfast was excellent although it sometimes takes a while to get a coffee!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Q3355GLtims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at SunSquare Cape Town City Bowl, responded to this reviewResponded 29 November 2017

Dear Valued Guest

Thank you for the amazing review on your stay with us.

We are pleased to see that we created great memories and looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

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Reviewed 1 November 2017

On arrival the reception initially said the hotel was full and only after i reminded her that i was a rewards member, rooms became available. The staff was inexperience in the breakfast room and needs lots of training still. Our first room we checked into had old smelly food in. We were then taken to another room where the hinge of the window was broken and than when we eventually was taken to an upgraded room, its was directly below the Skybar and we could hardly sleep the way the furniture was shifted around there

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank godfreya971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at SunSquare Cape Town City Bowl, responded to this reviewResponded 18 December 2017

Dear Valued Guest

Thank you for the feedback on your stay with us.
We have noted your comments about the service and would like to apologise for the lapse in service and I can assure you that we are doing some on job training with the staff to ensure we improve in this area.
We look forward to welcoming you back in the near future.

Kind regards
Deidre Strydom

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Reviewed 31 October 2017

Great place to be, new and exciting brand with many opportunities and facilities to excite all types of guests. Young and energetic employees who goes out of their way to create a home away from home experience to all guests.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank jdinake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at SunSquare Cape Town City Bowl, responded to this reviewResponded 29 November 2017

Dear Valued Guest

Thank you for the awesome review on your stay with us.

We truly appreciate the feedback on the staff and glad to see that we made it a memorable one.
Looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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