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Reviews (139)
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All reviewssun squaretsogo sunaffordable accommodationsquare hotelcoffee stationbudget hotelrooms are smalltable mountainhotel servicebusiness triptour bussister hoteldouble bednight stayhotel is excellentbree streetrecommend this hotel
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Reviewed 11 September 2017

Aside from the friendly staff and very clean hotel, the location is perfect and I simply love the fact that the hotel offers tea and coffee stations in the room. This is hard to find in hotels abroad. The breakfast was also ideal, lovely and sufficient to start the day with.
Thank you.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank 318adielj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at StayEasy Cape Town City Bowl, responded to this reviewResponded 16 September 2017

Dear Valued Guest

Thank you for the awesome review on your most recent stay with us at Stay Easy.

We are pleased to see that it was a memorable one and looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

I was impressed with high quality of finishings, particularly in bathroom. Room was small (double bed) but adequate. Nice vibey part of town, but not noisy in hotel. Tourists beware that walking the streets at night can be dangerous. Our experience at the hotel restaurant, Vigour and Verve, was not good at all - strong management required to bring service and food up to an acceptable level. Staff in the hotel were very helpful and polite. I would recommend the hotel.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank Jacky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at StayEasy Cape Town City Bowl, responded to this reviewResponded 16 September 2017

Dear Valued Guest

Thank you for the feedback on your stay with us as we value all feedback both positive and constructive as we need to work on some of our service standards.

We have noted your comments about the restaurant and I can assure you it is one of our big training areas we are focusing on with the Food & Beverage Manager.
We are also pleased to note that you enjoyed the rest of the look and feel of the hotel.

Looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

A very pleasant stay in a well equipped hotel. The rooms, the views and the amenities are excellent. The breakfast offers everything one could want and the quality of the food and the service, equally as good. Without nit-picking, I can't think of anything that could be improved on. Good old fashioned service and value for money, nothing more, nothing less. Would I stay there again? Yes, anytime the budget allows!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank saraaE1195GJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at StayEasy Cape Town City Bowl, responded to this reviewResponded 16 September 2017

Dear Valued Guest

Thank you for the feedback on your most recent stay with us.

We are pleased to see that we crated great memories and looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

The service from the staff on duty whether it was at check-in at 2pm or check-out at 11am. They were friendly and very helpful.
The value for money was so good. A nice full breakfast and affordable stay was what I expected from the Stay Easy.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank joshcsamuels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at StayEasy Cape Town City Bowl, responded to this reviewResponded 16 September 2017

Dear Valued Guest

Thank you for the awesome feedback on your recent stay with us.

We are pleased to see that we have met all your expectations and created a great memory and looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

The room we stayed in was really small but the bed was very comfortable,we did not have much of a view ,facing buildings at the back with lots of construction noise.

I will stay again but hopefully we will have a better room next time with a better view.

Breakfast was good,the only complaint is the bacon that was awfully hard to eat,it tasted like i was eating rocks

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Lynette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deidre S, Manager at StayEasy Cape Town City Bowl, responded to this reviewResponded 16 September 2017

Dear Valued Guest

Thank you for the constructive feedback we do value all feedback as we strive to improve on our service delivery.

We have noted your comments about the bacon and I can assure you the chef has looked into it.
We hope on your next stay you will have a better view with no noise, please do not hesitate to let us know so that we can block your room in advance.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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