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Signory M

Great place

5.0 of 5 bubblesReviewed 16 Jun 2024
The spa is an amazing experience
But the cherry on top was the whole staff and especially Elton the bartender. He makes the best Old fashion in all of S.A because of his experience.

I definitely recommend this place because of safety, Professionalism, and friendliness.

The food is amazing, the chef takes you through a journey of herbs and spices that will keep you wanting for more.

The steak and lamb are 100 percent worth it.
Date of stay: June 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this review
Responded 3 weeks ago
Dear signorym,

Thank you for staying at One&Only Cape Town. Reading your review has filled me with warmth and pride, I am very pleased to know you had a great experience with amazing food, warm and professional service, a memorable spa treatment and the best old fashioned in all of SA! Elton will be most excited to hear your feedback. Thank you again and we look forward to welcoming you back soon.

Best,
Anne Scott,
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2 458)
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8 - 13 of 2 458 reviews
Reviewed 14 June 2024

I was greeted by the sound of the piano and friendly faces, direct to my seat, with a view of Table Mountain and the water. The server Ashley made us feel at home and catered to us perfectly. His recommendations were much to my liking and his kind manner very much welcomed. We are definitely to return for more of such great service. Well done!

Date of stay: June 2024
Trip type: Travelled with family
Thank Sharné S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this reviewResponded yesterday

Dear 520sharn_s,

Thank you for joining us for Afternoon Tea at Vista Bar & Lounge. We are delighted to know the piano and backdrop set the perfect tone for your afternoon. Ashley and the team send their sincere thanks; he certainly has a sixth sense for recommendations! We truly appreciate your feedback and are delighted that our colleagues exceeded your expectations. We look forward to welcoming you back for more tea-sipping afternoons!

Best,
Anne Scott,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2024

Visited for drinks in Vista Bar and the service was incredible. A manager took the time to show us the beautiful resort.

Truly out of this world. From entrance to exit the design value of the hotel and the welcoming and friendly service from the staff. 100%

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sherpa57446335905
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this reviewResponded yesterday

Dear Sherpa57446335905,

Thank you so much for your review! We’re over the moon to hear that your visit to our Vista Bar & Lounge was nothing short of out of this world, and we're so glad that you could have a sneak peek of the other exceptional experiences that await you here.

I wish you safe travels until we meet again!

Best,
Anne Scott
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2024

The BEST hotel in Cape Town. Beautiful, modern, with incredible service and attention to detail. Food was excellent at breakfast, the rooms were large and spacious. The spa was a delight with great facilities and one of the best couples massages we’ve had. Location is amazing, only a few mins walking to the V&A Waterfront. The front desk was knowledgeable and helped us secure tickets to visit Robben Island and then a helicopter tour, even after we checked out. It is among the best hotels we’ve ever stayed at.

Room tip: Don't skip the breakfast buffet!
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Louisa L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this reviewResponded yesterday

Dear Louisal761,

It fills us with immense pride to have played a part in your journey, and we are truly touched by your kind words. These are the moments we strive to perfect for each of our guests. We look forward to welcoming you both back, perhaps for an anniversary celebration in the future.

Thank you for allowing us to be a part of your love story.

Best,

Anne Scott
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024 via mobile

Exceptional property with excellent service leveraging Whatsapp. It is pricey for level of “newness”. Many personal touches throughout; welcome gifts, snacks, candles, etc. The birds on the island would bother some. Nobu was top notch. The suite are huge. 710 is at far end of property with windows on 3 sides.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Brad A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this reviewResponded yesterday

Dear Brad A,

Thank you for staying with us and taking the time to share your thoughts and reflections of the experience. I could not be happier to know you had an exceptional stay with us and found our Guest Messaging Hub to be quite useful. Your feedback is greatly appreciated, and I look forward to welcoming you back to the resort on your next visit to Cape Town.

Best,
Anne Scott
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2024

My wife and I visited the One and Only for an early light meal yesterday evening 5 June. The bar and 24 hour eating space is beautifully designed and decorated. A wonderful guitarist/singer provided perfect background entertainment. The service by Aubrey, his recommendations, and the quality of our meals, all were excellent. Thank you Aubury!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Michael H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this reviewResponded yesterday

Dear michaelhY1800RQ,
Thank you for joining us at Vista Bar & Lounge. I am delighted to know your meal was excellent and that the space, live music and of course, service all complemented and contributed to this excellent experience. I hope to welcome you and your wife back to the resort in the very near future.
Best,
Anne Scott,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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