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Sherpa57446335905

Out of this world

5.0 of 5 bubblesReviewed 4 weeks ago
Visited for drinks in Vista Bar and the service was incredible. A manager took the time to show us the beautiful resort.

Truly out of this world. From entrance to exit the design value of the hotel and the welcoming and friendly service from the staff. 100%
Date of stay: June 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (2 454)
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Traveller rating
2 000
284
89
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46
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6 - 11 of 2 454 reviews
Reviewed 4 weeks ago

The BEST hotel in Cape Town. Beautiful, modern, with incredible service and attention to detail. Food was excellent at breakfast, the rooms were large and spacious. The spa was a delight with great facilities and one of the best couples massages we’ve had. Location is amazing, only a few mins walking to the V&A Waterfront. The front desk was knowledgeable and helped us secure tickets to visit Robben Island and then a helicopter tour, even after we checked out. It is among the best hotels we’ve ever stayed at.

Room tip: Don't skip the breakfast buffet!
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Louisa L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Exceptional property with excellent service leveraging Whatsapp. It is pricey for level of “newness”. Many personal touches throughout; welcome gifts, snacks, candles, etc. The birds on the island would bother some. Nobu was top notch. The suite are huge. 710 is at far end of property with windows on 3 sides.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Brad A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2024

My wife and I visited the One and Only for an early light meal yesterday evening 5 June. The bar and 24 hour eating space is beautifully designed and decorated. A wonderful guitarist/singer provided perfect background entertainment. The service by Aubrey, his recommendations, and the quality of our meals, all were excellent. Thank you Aubury!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Michael H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2024 via mobile

Absolutely beautiful. We only stayed for one night but wish we could have stayed longer! From start to finish the hotel was amazing. The room was gorgeous and they went above and beyond to celebrate a birthday for us. The breakfast buffet was unreal with tons of gluten free options. The location was very touristy and walkable! Everything was so luxurious and will definitely use One&Only again.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank ksnooks9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 June 2024 via mobile

We arrived in Cape Town to start our South Africa adventure and we were delighted with this hotel. Such a lovely warm welcome, and then we were simply blown away when we got to our room. Beautiful views over the marina and looking out at Table mountain.. just wow. We stayed 4 nights, service throughout the hotel was brilliant and breakfast was a delight. My lasting memory is lying in the bath with a glass of Prosecco looking out at Table mountain with blue skies.. a perfect moment in time. Location is perfect.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank LJ35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OneOnly CapeTown, Owner at One&Only Cape Town, responded to this reviewResponded 5 June 2024

Dear LJ35,

Thank you for starting your adventure through South Africa with us. I could not be happier to know you had a wonderful experience and that all aspects of the stay was enjoyed. We look forward to welcoming you back soon to capture more perfect moments and create lasting memories.

Best,
Anne Scott
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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