I just wanna take this moment and thank the front desk manager, Sive for his outstanding ways in making me and my family feel at home at the One and Only. From booking accommodation, being picked at the airport and the hotel concierge. Everything was exceptional! The view of the table mountain as you walk in to the hotel lobby—aahh breathtaking view! The welcome greeting of placing a hand on the heart-wow! I felt like i was on a set of the famous, Black Panther movie. I mean everyone from the security to the office staff uses the same greeting. The One and Only gave me and my family the “Wakanda-Experience.”

The hotel is conveniently placed with most attractions at a walking distance. Totally secured. Thats what i love about Cape Town. I mean one can walk in the middle of the night without having to watch over their shoulder. Its my second time staying her and the staff still remembers how i want my food prepared—aint that great! Mickey breakfast is also great! If i missed breakfast he asked if it was ok if its delivered to my room. I mean hpw great is that! Talk about royal treatment! Talk about beauty and oppulance thats the One and Only for you. The range of luxurious fleet waiting to take younto any destination right at the door step! The golf cart ready to drive you to the island—the island is the man-made hotel extension at the back of the hotel which offers breathtaking views and is surrounded by a water canal. It gives a presence of being in a jungle with a spa and a warmed up pool and a restaurant. I mean time can passby just being in the island. Its another world of its own. I used to stay in the main hotel, but since i am nature-loving person i felt more in touch with nature on the island. And this is one hotel where you will meet everyone from all walks of life. We have the opportunity of meeting the international film Star, Malik Yoba there! Thats is just one reason of staying at the One and One if you just want to bump into International Film Stars. I hear that the likes of Justin Bieber once stayed here as well. Its a great hotel.

With that being said “Thank you guys for a great hotel experience and your over the top service delivery.” To the hotel management: i think you did a great job with guys at the front desk. They are face of the hotel. They are the one that make us want to return to the hotel or move to another hotel! We give good or bad reviews on the first impression and they are your first impression! They are the face of the company!

Thank you,

Mr. Modise and family