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“Great attentive service”

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The Tree House Boutique Hotel
Ranked #5 of 112 Hotels in Cape Town Central
Reviewed 24 September 2017

Come and stay here and enjoy the personal attentive service. From Mzi at night time to the day time team, they all go out of their way to serve guests. Personal service. Spa on site. Good breakfast. Limited parking on site.

  • Stayed: September 2017, travelled solo
    • Value
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Thank Emarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorrSch, Owner at The Tree House Boutique Hotel, responded to this reviewResponded 26 September 2017

Dear Emarie

Thanks you for your recommendation. I have passed your feedback on to Mzi who is really delighted to have received a special mention. It is always nice when staff get recognized for their hard work and high standards, but particularly so when the overnight team gets a special mention. Working, as they do, when others sleep often means they miss the limelight, so as owners, we are particularly pleased with this.

We hope to see you again soon, and kind regards

Lorraine

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67 - 71 of 119 reviews

Reviewed 24 September 2017

I cannot say enough good things about our stay in Cape Town at the Tree House Boutique Hotel. Friedrich and his staff were amazing. Every day Friedrich stopped by at breakfast to check on us and to see how are stay was going. He gave great recommendations for us during our stay. As mentioned all the staff were wonderful. In particular, we would not have had as great a trip without the attention of Tamzin. She made our trip perfect! She helped to book tours and was able to solve any issues we had with our travel plans. We want to thank all of the Staff for making our trip the best.

Overall the property was great! The rooms were nice and were clean. We thoroughly enjoyed the food every morning. The breakfast were the best ever!

When we come back, we will be sure to book our stay again at the Tree House!

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank davidbrians2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorrSch, Owner at The Tree House Boutique Hotel, responded to this reviewResponded 26 September 2017

Dear David

Thank you for your endorsement and we are so pleased that you enjoyed Cape Town, and The Tree House so much.

I have passed you wonderful feedback on to all of the staff and Tamzin was very pleased that you enjoyed her fantastic service ethos and natural guest care.

We hope to see you again soon.

regards

Lorraine

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Reviewed 22 September 2017

I contacted the hotel via email to request some special welcoming gifts for my sister and brother in law who was going to be staying at the hotel in celebration of their 25th wedding anniversay. I worked with Xoliswa Makula who was more than accomodating. I cannot say enough great things about the service I received in this request! Above and beyond my expectations!

  • Stayed: September 2017, travelled as a couple
    • Service
Thank trottasidman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorrSch, Owner at The Tree House Boutique Hotel, responded to this reviewResponded 26 September 2017

Dear Kathy

Thanks for posting your review, and for your lovely comments about Xoliswa who is really wonderful. We were so pleased to be able to help you prepare such a wonderful surprise for your sister, which she very much enjoyed.

I hope to be able to welcome you to Cape Town, and to The Tree House Boutique Hotel in the near future.

Kind regards

Lorraine

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Reviewed 20 September 2017

Really enjoyed my stay in this boutique hotel. Staff were extremely friendly and helpful. They did a great job in organising various activities and cultural visits including a visit of a township which was a very interesting experience.

I particularly liked the breakfast as there were many options on the menu and it was served until 11am which meant a long lazy breakfast was an option everyday.

All round, I really enjoyed my stay at the Tree House Boutique Hotel and will definitely be going back.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
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Thank Gavin Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorrSch, Owner at The Tree House Boutique Hotel, responded to this reviewResponded 26 September 2017

Dear Gavin

Thanks for posting a review, and for your wonderful feedback. We are so pleased that you enjoyed your stay, and that you managed to combine lazy breakfasts with a very busy sightseeing schedule!

We look forward to seeing you again soon.

Regards

Lorraine

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Reviewed 18 September 2017

This little gem in the center of cape town should be kept a secret. A very stylish boutique hotel, we loved the touches of design everywhere. The rooms was perfect (seaview with nice terrace), an the beds were heaven. The rainshower too, that is !
We really loved the place.
Quiet, close to everything, and a private parking spot for the rental car.
On top of that a very personalized service, we always felt ultimately welcome, the owner and staff were very helpful with any sort of question and proactively came with answers of solutions to questions we had. From tips and tricks to reservations and recommendations of restaurants or other things...
When I come back to Capetown, I will definitely stay here !

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank maureen_mccord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorrSch, Owner at The Tree House Boutique Hotel, responded to this reviewResponded 19 September 2017

Dear Maureen

Many thanks for your review and we are delighted that you would love to keep the Tree House to yourself - but if you don't mind we will continue to spread the news!!! Notwithstanding this, we will make sure that there is space for you on your next visit, so please do call and we would love to see you back at The Tree House Boutique Hotel.

Kind regards and thanks again for the wonderful endorsement.

Lorraine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Tree House Boutique Hotel

Address: 28 Vesperdene Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Free Breakfast Free Parking Spa Suites Swimming Pool
Hotel Style:
Ranked #5 of 112 Hotels in Cape Town Central
Price Range: R 2 052 - R 3 672 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Tree House Boutique Hotel 5*
Number of rooms: 14
Official Description (provided by the hotel):
The hotel is positioned in vibrant and trendy Green Point, within easy walking distance of many of the great attractions of Cape Town - the fashionable V&A Waterfront, the lively Bo-Kaap, the chic Cape Quarter, the famous Cape Town Stadium and indeed the Central Business District. Within this convenient location, The Tree House Boutique Hotel is nestled amongst lush trees, and enjoys the most amazing panoramic views, thus leading to its fitting name. All rooms are furnished with a super king size bed, full en suite bath and shower, television, air-conditioning, free Wi-Fi, in-room safe and tea and coffee making facilities. There is no mainstream design here. In creating this unique space, emphasis was placed on fashioning a new distinct destination, one which forms part of an exceptional guest experience whilst also showcasing local creativity and colour. Often understated and minimal, there is some remarkable design inspiration which reconnects with nature and harnesses its pure magic. The result is an exceptional haven which offers guests a sense of escape, wonder and respite while continuing their personal journey. Be one of the first to experience the magic and charm of The Tree House Boutique Hotel. ... more   less 
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