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“Excellent hotel”

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Dock House Boutique Hotel
Ranked #58 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 20 July 2015 via mobile

This hotel happens to be one of the finest that I have had the opportunity of staying in on all my travels.I often notice notable imperfection in a room on closer inspection,but this hotel room was flawless.In my opinion a spacious room,big bathroom with a beautiful view always tick the right boxes.I loved the luxurious cotton bath robes as well as the modern amenities mixed with classic styling.A big thank you to Craig,Zara and their great team for making this a memorable stay.

Stayed: July 2015, travelled solo
Thank DAVID M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Manager at Dock House Boutique Hotel, responded to this reviewResponded 7 September 2015

Dear DAVID M,

Our team are always more than delighted to read positive reviews and thank you so much for the wonderful comments. We pride ourselves on delivering personalized attention to our guests and I'm delighted to read you experienced the true Dock House service and that we were able to meet your requests.

Please do let us know when you will join us again at the hotel by sending an email to reservations@newmarkhotels.com so that we can make your next Dock House visit just as memorable.

Warm Regards


Neil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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75 - 79 of 212 reviews

Reviewed 7 July 2015

Our stay here in mid-May was a delightful experience. This small hotel has a wonderful location on a hill opposite the waterfront. It only takes a couple of minutes (using the stairs/ramp from the hill) to access the waterfront restaurants, Victoria Mall and all the other activity of the area. The very helpful staff will also arrange any taxi service you need during your visit.
Our upstairs room was luxurious, spacious and had a great views of the waterfront, the Time Ball Tower and the Dock House garden and pool. Nighttime music from the waterfront can be heard in the distance. This was not a problem for us as it was muted by our beautifully-draped, closed windows (the nights were cool) and seemed to end each night before 11 pm. We had no room problems although more outlets to use as a charging station would have been useful.
Breakfast is included and can be had in any of the three hotels owned by this group. The Dock House breakfast room is elegant & small with personal service. Breakfast buffets can be had at the two other hotels one of which is located right across the courtyard from the Dock House.
The pool seemed nice & clean but the weather was too cool during our stay for swimming (which we really didn't miss with all the other things to do in and around Cape Town).

  • Stayed: May 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank CJMNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Manager at Dock House Boutique Hotel, responded to this reviewResponded 7 September 2015

Dear CJMNY,

Thank you for taking the time to write such a wonderful review of your recent stay with us at the Dock House Hotel. Craig and his team take a huge amount of pride in ensuring that each guest has a memorable stay with us and this just reiterates that.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards
Neil

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Reviewed 2 June 2015

We were originally booked in the Dock House's sister property, the Victoria Hotel but when we arrived they said since we were on our honeymoon they would like to upgrade us to the 5 star Dock House. We were thrilled with the room! It's big and grand and elegant with amazing views of the Waterfront. I loved the huge bathtub and the large balcony. The room was always clean and we loved the snacks that housekeeping brought up each evening. The free breakfast downstairs was delicious, and you can also go to the Victoria Hotel for breakfast as well if you're craving more variety.

Yes, there is some noise at night from the bars across the street, but it wasn't loud enough to disturb you (although the honking did get annoying). Besides that, this is the perfect hotel and we really enjoyed our stay.

  • Stayed: May 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank katrina1606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2015

Our second visit to this beautiful oasis of a hotel. The manager Craig could not have been more helpful or professional. Cannot fault anything about it, the staff are all courteous and proficient, the rooms are clean and well equipped and the breakfasts are superb. Cannot rate it highly enough

Room Tip: Close to Waterfront
See more room tips
  • Stayed: January 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank June T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2015 via mobile

I am drawn to historical buildings so the Dock House Hotel caught my attention based on its look and feel. The room was beautiful! Cosy breakfast area, superb staff and location, location, location!
Appreciated the historical "ball" that indicated to fishermen when it was high tide.

Stayed: May 2015, travelled solo
2  Thank knoesenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dock House Boutique Hotel

Address: Portswood Close, Portswood Ridge | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Romantic Hotel in Cape Town Central
#24 Spa Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Price Range: R 4 682 - R 8 918 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dock House Boutique Hotel 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Cape Town address that is suited perfectly to your needs. Dock House Boutique Hotel & Spa is a unique and opulent jewel in the crown of Cape Town's glamorous, world-famous Victoria & Alfred Waterfront, offering discerning guests, visiting dignitaries and celebrities exclusive accommodation and personalised yet unobtrusive butler-style service in an excellent world-class setting. ... more   less 
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Also Known As:
Dock House Hotel Cape Town Central

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