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Reviews (1 166)
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Reviewed 10 March 2018 via mobile

The Glen is a beautifully designed boutique hotel in Sea Point, a bayside area just a little way away from the Waterfront. You can walk into town all along the seafront in about 45 minutes. Mark, Phil and the staff are superb hosts - nothing is too much trouble. The breakfast buffet is amazing - the best fruit and yoghurt that we’ve ever seen and great coffee too. Evening meals are also fabulous. If you are tired after a day’s sightseeing in Cape Town, chill in the bar for a while and then enjoy a steak or some fish on the outdoor terrace that is surrounded by a garden full of beautiful trees. It feels like a tranquil oasis in a busy city. Enjoy.

Stayed: March 2018, travelled as a couple
Thank Carduelis_Clayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 12 March 2018

Thank you for your stay and for taking the time to write this wonderful review. It was a pleasure to meet you and to share the Glen Experience with you. We look forward to welcoming you back to The Glen in the near future, safe travels.

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Reviewed 8 March 2018

I have just returned from The Glen Hotel , a much needed holiday with friends , wow , what a hotel ! fantastic interior , AMAZING staff , so friendly and really could not do enough for you , Breakfast buffet incredible , Spa treatments out of this world !
This holiday really ticked the boxes where I just needed to relax and rejuvenate , the vibe around the pool so incredibly relaxing and the hotel rooms are lux .
Mark and his team run an excellent hotel here and I will be recommending to all who want to visit Cape Town . On the restaurant front , make sure you go to Bungalow , five minutes away by car and located by the seafront , fantastic atmosphere . Hotel is located close to all the best beaches a short taxi ride away ....thank you all at The Glen for making my stay so wonderful . Lynda

Stayed: February 2018, travelled with friends
Thank linteriors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 9 March 2018

Thank you for choosing to stay with us and for your amazing review. It was a pleasure to meet you and share the Glen and Cape town with you. We were pleased to read that you enjoyed the breakfast and spa treatments. We look forward to welcoming you back again in the near future. Warmest regards from the whole Glen Team.

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Reviewed 3 March 2018

The Glen Boutique Hotel has everything you need for a wonderful stay in Cape Town. I will start with their best feature - THE STAFF - they are the friendliest, most accommodating, helpful people.
The included breakfast is one of the best I've experienced - anything you like from a vast buffet or order from the menu, cooked to perfection. Served in a beautiful cozy dining room open to the pool and garden areas.
However I made the mistake of booking one of their "penthouse apartments" which is about 5 minutes away - up a very steep hill. My travel companion could not walk to or from the unit !!
Upon arrival, oddly enough, we had to go down from the main entrance to the basement level where our "penthouse apartment" was located. Very disappointing! The place was large and comfortable and yes we could see some of the ocean view over the garage roof. The front bedroom and main apartment space were right on a busy street and very noisy.
The cleaning staff didn't leave us any water - and we asked if that was normal with hotel policy, the reply was no but nothing was done about it even after 3 separate requests.
I find the large fluffy duvets supplied by hotels too warm to sleep with so as there was no blanket alternative, I requested one and I got a small bed throw to cover myself in my king size bed? Not very accommodating. Anyhow to conclude - the hotel really has a "out of sight, out of mind" view about the rented apartments and with our price tag of thousands of dollars spent there for 5 days one would think they would pay attention to our basic needs. They didn't.
We could see that the hotel itself was great place - clients seemed happy. I did not see any rooms but I'm sure they are well appointed - as the common spaces of the boutique hotel are perfectly furnished.
Note - it certainly is a cab ride away to any of the city attractions.

Room Tip: do not rent the apartments off site,too far, too neglected, too noisy, too misrepresented on their website.
  • Stayed: January 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank bobthouin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 9 March 2018

Dear Bob, thank you for your stay and for taking the time to write a review. We were pleased to read that you enjoyed your stay, the team and the breakfast. We are sorry to read that you mistakenly booked one of our off-site apartments. These particular apartments are accessible from both the lower ground and upper floors. Cape Town is a vibrant hub for tourists and residents alike, the apartments offer the perfect spacious home for every visitor. The apartment you were staying in had double glazing and spectacular views. We provide complimentary Tea, Nespresso coffee and a welcome hamper for your arrival. We were sorry to read that you found the provided duvet too warm. We provide air conditioning in all rooms and provided you with a lighter blanket. We hope that next time you will be able to stay in the Glen Hotel and look forward to welcoming you back in the near future. Warmest regards from the whole Glen Team.

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Reviewed 1 March 2018

My partner and I stayed here for a week in Feb. We have visited Cape Town 6 times before and decided to stay here after experiencing a wonderful spa treatment on a previous holiday.

We stayed in the Invictus Suite and it was stunning. Beautifully decorated and huge amount of space. The facilities in the townhouse where amazing and we had the option of our own private pool. The main hotel facilities were just as good and the pool was very relaxing. With my job I travel a lot and have stayed in many hotels all over the world but the Glen is the best boutique hotel I have ever stayed in.

Huge amount of choice for breakfast we never left hungry. The service at the Glen is nothing less than first class. Everyone goes above and beyond. Takunda, Travolta, Mark and his amazing team couldn't do enough for us. Great location in sea point with a easy walk to Green point and short taxi ride away from the marina and the best beaches.

We will look forward to returning again next year.

Room Tip: Try and get a suite if you can and always book in advance.
  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank MikeySK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 3 March 2018

Dear Mikey, thank you so much for your stay and for writing this wonderful review. We were pleased that after your spa treatment you decided to stay with us. It was a joy to meet you both and we look forward to welcoming you on your next visit to Cape Town. Warmest regards from the whole Glen Team.

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Reviewed 1 March 2018

My husband and I have just returned from an amazing 6 night stay at The Glen. We had originally booked for 3 nights but as soon as we arrived we were made to feel so welcome that we extended for another 3 .
We stayed in the nearby apartment for most of our stay with 1 night in the main hotel and in both cases the rooms were stunning. The pool is gorgeous and breakfast on the terrace was the perfect way to start the day. The staff could not do enough for us and Mark and Phil advised us on some wonderful restaurants and trips.
We have stayed in 5 star hotels all over the world and I have never bothered to leave a review before but here it is so deserved. The Glen has become a firm favourite and we can't wait to go back again. Thank you Mark, Phil, Juliana, Joshua and all the staff for a wonderful stay.
Jo and Jason Hughes

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank j0hug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 3 March 2018

Thank you for your stay and for taking the time to write this wonderful review. We were pleased you were able to extend your stay with us and enjoy the hotel and facilities for longer. We look forward to seeing you again soon. Warm regards from the whole Glen Team.

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