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All reviewssea pointgay friendly hotelthe penthousepool areanespresso machinewelcome drinkspecial thankscar hirethe general managerbreakfast was amazingour honeymoonhot breakfastcamps bayfantastic hotelcape pointstandard roomwould highly recommend this hotel
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Reviewed 5 February 2018 via mobile

Stayed at The Glen with my wife for a few nights at the end of January. A fantastic boutique hotel with excellent access to all that's good in Cape Town. The Glen team is wonderful. Everyone, without exception, is friendly and responsive to one's needs. Spotlessly clean, attention is paid to the smallest details and the venue is awash woth quality products. Breakfast was first class and lunch and dinner menus as wide -ranging and finely cooked.

I'd like to comment on the ridiculous and outlandishly inane comment alleging rascism by a member of staff. A staggeringly ignorant post made from someone intent on an angry rant. During our stay, both the owner and General Manager were visibly engaging positively with all guests throughout their stay. Some 50 staff, of all colours and creeds, are employed at the hotel. My wife and I were talking woth many of them throughout our stay and they had the utmost (unprompted) respect, admiration and praise for the management team.

The Glen is a first class hotel. It's an experience you won't regret. Definitely on our list for a return visit.

Stayed: January 2018, travelled on business
1  Thank Corpus64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 7 February 2018

Thank you for staying at the Glen Boutique Hotel & Spa. We were pleased you had a great interaction with the team and that you witnessed the great work that we do to provide equality and respect between not only our team but our valued guests both locally and abroad.

We pride ourselves on our service and customer focus and we look forward to welcoming you on your next to Cape Town. Thank you once again for your stay. Kindest regards from the whole Glen Team.

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Reviewed 5 February 2018 via mobile

My husband and I have just returned from a fantastic 12 night stay at the Glen. This was our second visit after having previously stayed at the hotel during our honeymoon.

I cannot describe how amazing this hotel is. The second I stepped through the doors and was greeted by the staff, I felt like I was home!

I have never experienced service like the Glen, the staff are exceptional, very friendly and nothing is ever a problem. Special mention to Julianna, Primrose, Phaldie and Robert who always went above and beyond and I miss seeing their faces every day. Not forgetting the man behind it all- Mark who actually treats us like part of the Glen family.

Do not even hesitate to book this little piece of heaven in the centre of Cape Town. We cannot wait to come back and see you all again.

Stayed: January 2018, travelled as a couple
Thank nicm892016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 12 February 2018

Thank you for choosing to stay with us at The Glen Boutique Hotel & Spa. We appreciate your review and look forward to welcoming you back to the Glen in the near future. Warmest regards from the whole Glen team.

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Reviewed 4 February 2018

I cannot say enough good things about the Glen Boutique Hotel. The staff couldn't do enough to make us happy! A big thanks to Mark, Phil, Juliana, Primrose, Robert, Kiss, Takunda, Edmore, and the rest of the gang (forgive me for not remembering everyone's name!).

The rooms are very comfortable, the breakfast buffet lovely, the pool area super relaxing. We arranged two tours, one day for the wine country and one day down to the Cape of Good Hope, with Phaldie as our guide both days -- he was great! One day we rented a car through the hotel and went into Camps Bay (gorgeous) as well into central Cape Town. The location of the hotel was perfect - in the nice area of Sea Point, central to everything. We ate all of our dinners in the center of town, and the taxis were about $7 or $8 each way. As a gay couple we felt extremely comfortable at the hotel. The other guests were a big mix of gay and straight couples.
Will most definitely stay at the Glen for any and all future visits to Cape Town!

  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank tribecadoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 26 July 2018

Thank you for taking the time to write a wonderful review and for choosing to stay with us. We look forward to welcoming you on your next visit to Cape Town and The Glen Boutique Hotel. Warm regards from the whole Glen Team.

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Reviewed 4 February 2018 via mobile

We have just arrived back to the uk after an amazing holiday made even better by our last few nights at the superb hotel. The service, location and standards of this hotel are exceptional. The cleanliness and attention to detail make for a perfect place to stay in Cape Town. We hired one of their outstanding cars and had the most perfect day together at a local wine estate recommend by Phil. We stayed in one of the apartments and could not fault the facilities provided. Welcome drink was appreciated and breakfast the best we had in South Africa.
We won’t mention any names as don’t want to leave anyone out but will say that every member of staff we met were outstanding, from the management team to the great guys who keep the cars there in immaculate condition. We will definitely be returning.

Stayed: February 2018, travelled as a couple
Thank Kislingbury2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 5 February 2018

Thank you for your stay and for taking the time to write such a wonderful review. It was a pleasure to meet you and share your Cape Town experience. We look forward to welcoming you back to the Glen and Cape town in the near future. Warm regards from the whole Glen Team.

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Reviewed 1 February 2018 via mobile

Thanks to the entire team for their great hospitality. Staying at The Glen feels like being at home.
The spacious rooms are decorated with taste and equipped with everything you need.
Stunning pool area
The very nice and healthy breakfast gives you a perfect start to the day.
The hotel is ideally located for those who like it quiet but yet not too far from the places to be.
Try the rental cars, there's a nice range from luxury cars to 'toys for boys' (and girls...)
Can't wait to stay again at The Glen...

Stayed: February 2018, travelled as a couple
Thank Stephan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 5 February 2018

Dear Stephan, thank you for choosing to stay with us at the Glen Boutique Hotel. We are glad that you felt the hotel was your home and that you enjoyed your room and our breakfasts. We look forward to welcoming you back on your next visit to the Cape.

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