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“Fantastic hotel and staff”

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Glen Boutique Hotel & Spa
Ranked #8 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 10 September 2015

From the moment we arrived we were made to feel welcome. The staff here are a huge positive for the hotel, nothing was too much trouble for them! Frederick in particular helped us out throughout our stay and checked in with us every day to see how our travels were going. All the staff though were super friendly and seemed to genuinely care about their guests.
The rooms and guest areas are all immaculate and designed really well. The bar and reading nook are pretty neat. Cape Town has regular, planned power outages but the hotel deals with it really well. There were little tea light candles lighting the way to our room and a lantern/torch in our room.
Breakfast was great with a wide variety of foods on the buffet and tasty cooked to order meals. Dinners were also good - the set menu is such great value!
We hired the new mini convertible and it was a lot of fun! Take it for a spin down to the cape and you won't regret it! We also hired bikes one day and rode down along the waterfront to the Watershed and the V&A...easy, scenic and mostly flat ride. The public buses and hop-on-hop-off buses are all easy walking distance to the hotel.
Would definitely recommend this hotel! I'm sure I'll be back one day!

  • Stayed: July 2015, travelled with friends
    • Value
    • Location
    • Service
3  Thank wheatles101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeSetchell, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 11 September 2015

Dear wheatles101,

What a fabulous review! Thank you so much for your kind words :-) we're thrilled you made use of our Car Hire and Bike Hire service... we believe you were one of the first couples to drive the Mini Convertible and delighted you enjoyed the ride!

We hope to see you soon!

Very best,
The Glen Team

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493 - 497 of 1 128 reviews

Reviewed 6 September 2015

Can not boast about this hotel enough! The staff were fantastic, so friendly, polite and attentive, especially Derrick, Frederick, Primrose and Abigail on the desk! Hotel itself was in immaculate condition and so stylish! We stayed for five nights and used many of the hotel facilities including the spa and car hire - all of which were great. The location is convenient too, with many good restaurants near by and a short drive to sight seeing spots like Table Mountain and Kirstenbosch Botanical Gardens. The only thing I can had a slight grumble over (and only very slight!) was the pathway leading to our room. It was located right next to the pool with large steps, which when wet became a bit of a hazard. We managed it fine, but someone else may not have been so lucky. Overall I would highly recommend this hotel.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank kerri_danielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeSetchell, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 8 September 2015

Dear Kerri_danielle,

Thank you for your great review, it seems you made great use of our Hotel facilities and Car Hire and we're thrilled your trip to Cape Town was one to remember!

We hope to see you again one day soon,

Very best,
Joe

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Reviewed 1 September 2015 via mobile

What a fabulous place to stay! The Glen accommodated us for 5nights on our first stay in Cape Town and we felt extremely pleased with our choice! Thank you to everyone, especially Derrick and Frederic, for helping us to maximise the short time we had in this beautiful city. The location of the hotel is excellent as is the value for money. The large double suite we stayed in was pretty, clean and well-equipped. The staff are very helpful, friendly, kind and keen to please. We loved the massages and the wide selection of breakfasts and we were very well looked after over any queries whether it was to do with the hotel or how to make the most of Cape Town. There is always an amazing selection of tours/sights to see organised by the hotel and we have very dear memories of the place. 5nights was no way enough - we definitely want to come back soon! To anyone who is unsure - book The Glen - it makes for great accommodation and Cape Town experience. Thank you for a wonderful start to our honeymoon.

Stayed: August 2015, travelled as a couple
2  Thank Isobel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeSetchell, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 3 September 2015

Dear Isobel O,

What brilliant feedback and lovely compliments to our team! Both Derrick and Frederik wish you a long and happy marriage and we look forward to seeing you two again soon, perhaps an anniversary some time in the future? :-) Look after yourselves!

Very best,
Joe

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Reviewed 1 September 2015

This hotel was amazing! I was so surprised what lay behind the white gates along the street; definitely a hidden gem to say the least. Unfortunately, we were only able to stay at The Glen for One night and I wish it was for our whole trip to Cape Town. The pool area was the best I've ever seen at a hotel. Not to mention the room we stayed in(next to a spa and hot tub) was bigger than my two bedroom apartment! It was beautifully decorated and felt comfortable, clean and homey. It looked as though each room had a private out door space, whether it be a balcony, deck or yard... That's right, your own private YARD!!!! The staff was amazing! We arrived late to be greeted by Derrick at the front desk and two other gentleman who rushed to take our baggage out of the car and escort us inside. The next morning I went into the main gathering room/Restaurant to find a beautifully organized self serve breakfast unlike I'd ever seen before. Sadly, that one night went by very fast and if I make the 30+ hour journey back to cape town, I would definitely stay here again!

Room Tip: The ground Floor Unit by the parking lot was VERY spacious
See more room tips
  • Stayed: May 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
5  Thank Ameighlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeSetchell, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 3 September 2015

Dear Ameighlia,

What a beautiful review and such a shame we could only host you for one night. There's really only one thing for it... you'll just have to come back for the complete Glen experience :-) We hope you do, and until then, look after yourselves!

All the best,
The Glen Team

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Reviewed 31 August 2015 via mobile

This hotel is truly one of a kind!! We were welcomed with warm smiles and great attitudes!! The staff, decor, food, service, rooms, and location was nothing less than 5 star!!! Derrick Marais the manager made our stay so extremely pleasant and memorable!!! I couldn't find my tooth brush so he brought me one to the room. I couldn't find my phone charger and brought it to the room. He organized dinner and recommended some great dishes. You felt like a celebrity with the attention to detail and superb service. The food and wine were amazing and I actually didn't ever want to leave the hotel. Such a beautiful pool area and bar. My massage was a 10 out of 10 at the spa. Wow the rooms were breathtaking, immaculate and clean!!! I met the owner and he was an extremely nice man. Everything just flowed and everyone was so genuinely kind. When leaving it was raining and they walked us to our car with umbrellas. I could go on forever but words can't describe the trip. You will have to experience it for yourself.

Stayed: May 2015, travelled with friends
4  Thank Relaxedbeachlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoeSetchell, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded 1 September 2015

Dear Relaxedbeachlover,

What a fantastic review! We're delighted you had such a memorable stay with us. From toothbrushes to phone chargers... we're here to help! All the team send their best and we hope to see you back one day soon.

All the very best,
Mark, Derrick and the entire Glen Team

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Additional Information about Glen Boutique Hotel & Spa

Address: 3 The Glen Road | Sea Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#7 Romantic Hotel in Cape Town Central
#8 Luxury Hotel in Cape Town Central
#8 Business Hotel in Cape Town Central
Price Range: R 1 533 - R 5 040 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Glen Boutique Hotel & Spa 4*
Number of rooms: 24
Official Description (provided by the hotel):
For availability please book directly with us between 1st November 2017 until 31st March 2018. We have limited availability on all partner sites The Glen Boutique Hotel & Spa is the perfect destination for travellers who are looking to unwind, relax and explore the very best Cape Town has to offer. Our team are dedicated to making your stay as memorable as possible filled with wonderful experiences and treasured moments you’ll cherish for years to come. The Glen is chic, tastefully styled, and will embrace you in its warmth. The hotel has 24 individually furnished rooms, ranging from Standard, Deluxe and Suites, through to the crème de la crème of our stunning Penthouse - with direct lift access. The hotel itself is rich in décor and modern artwork, and most rooms come with their own balcony or private terrace. The Glen also offer 3 other properties, G on Barkly, G on Herbert and G on Rochester with their own unique self contained facilities. these properties are perfect for families and groups looking for a high standard of living and accommodation - please enquire directly with us for more details. Our G Spa is inspired to bring you complete wellness and honours the African principle of natural beauty. All treatments are designed to take you on a journey of rejuvenation with our trained massage therapists, who are there to help you to discover a whole new level of relaxation. Our sun terrace and cascading pools are the ideal spot for you to relax and enjoy the warmth of South Africa. Our outdoor Jacuzzi is ideal for evening sunset, and our spa includes a sauna, steam room and hot tub for your enjoyment, open from 6pm to 11pm. The G Kitchen hosts breakfast, lunch and dinner, serving a combination of Mediterranean and South African cuisine. Braai’s are held weekly during summer (Sept to April), where guests can enjoy traditional food and relax by the pool with one of our legendary cocktails. Our G Car Hire service has a fleet of luxury vehicles; from city runarounds to top end convertibles. For those who prefer to be driven around, we have experienced chauffeurs to take you anywhere in the City. Cape Town is known for its beautiful people, breathtaking scenery and rich history. To make sure you don’t miss any of these, we offer bespoke Tours and Activities, for both half days and full day experiences. As a non-discriminatory hotel we warmly welcome both straight and gay guests from all over the world. In addition to free WiFi and satellite TV, all guests can enjoy continental or full English breakfasts on the terrace overlooking the pool or at the restaurant, and the a la carte menu provides for round-the-clock informal dining. The Hotel is located in Sea Point, Cape Town and is only 12 miles from Cape Town International Airport with on-site parking as well as a luxury airport transfer service. ... more   less 
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Also Known As:
Hotel Glen Boutique
Glen Boutique Cape Town

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