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Reviewed 3 January 2020

Stayed here for about 10 days with my kids and husband. Really enjoyed my stay. Their Moto is “everything you need, and nothing you don’t’ so yes it’s basic and not luxury but comfortable, affordable and good basic breakfast! It’s right in the middle of everything, farmers market opposite who sell hot food and cheap yet brilliant sushi. McDonalds and kfc etc are also near by, there is a really nice food place called eastern bazaar which does all different types of cuisines only around £3 per dish- big portions so two can share! There are clothes shops next door and nearby! Only thing is that in the evening it’s not so safe to go out alone, be vigilant and don’t buy the beggars any grocery’s from the supermarket as they will only sell them on(happened to us).

Date of stay: December 2019
Trip type: Travelled with family
Thank Shebakhawaja
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, an IHG hotel, responded to this reviewResponded 7 January 2020

Dear Shebakhawaja
Thank you so much for taking the time to complete a review of our hotel. I am so pleased to read that overall you enjoyed your stay with us and the location suited your requirements. Thank you for choosing IHG and I do hope that we have the opportunity to welcome you back again soon.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2019 via mobile

A nice cheap price with Breakfast
Nice pleasant staff and service
Basic but as most Express are
In city centre and not too many Restaurants about
Need Taxi to Waterfront area for dinner and socialising which is reasonable price

Date of stay: December 2019
Trip type: Travelled with friends
Thank Dkkeeling
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Express Cape Town City Centre, an IHG hotel, responded to this reviewResponded 11 January 2020

Hello Dkkeeling,

Thank you for choosing to stay with us among your many lodging options, and we appreciate your willingness to share your feedback

We aim to continue to provide our guests with a place to relax and experience joyful moments, and I am happy that you found our staff members accommodating, our breakfast items well priced, and found our location convenient. We appreciate your kind words and please don't hesitate to let us know. We'll do our best to help.

Thank you again for choosing to stay with us. I hope that we can continue to win back your heart and try us again for your future travels.

Best,

Kenneth F.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2019 via mobile

This hotel is so centrally located that it is literally minutes away from restaurants, bars and shopping malls in the core downtown of Cape Town.
They serve excellent breakfast with a lot of choices and the staff are very polite and friendly.
Rooms are comfortable.
We will definitely stay here again on our next trip to Cape Town.

Date of stay: December 2019
Trip type: Travelled with friends
1  Thank 980sunilb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, an IHG hotel, responded to this reviewResponded 9 December 2019

Dear 980sunilb
Thank you so much for the wonderful review of our hotel, I am so pleased to read that overall you enjoyed your stay with us and that you enjoyed the complimentary Express Start Breakfast. Your kind comments relating to the staff is much appreciated.
We look forward to welcoming you back to our beautiful city in the near future.
Thanks and Kind Regards
Judy Coleman - General Manager

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Reviewed 7 December 2019

We booked 3 nights in this hotel because it is in the city centre at St Georges Mall, a pedestrian area, which is perfect. And Holiday Inn is Holiday Inn, not exceptionally good and not bad either. Rooms are okay, the bed was rather small for 2 persons but good and the bathroom was clean. We additionally booked breakfast but as there is a Wimpy next to the hotel we rather would have had our breakfast there (the Brekkies). It was a little bit disappointing (choice, quality) and the staff could have been friendlier.

Date of stay: November 2019
Thank aalpol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, an IHG hotel, responded to this reviewResponded 9 December 2019

Dear aalpol
Many thanks for taking the time to complete a review of our hotel and I am pleased to read that the location of the hotel suited your requirements. As a Holiday Inn EXPRESS our Express Start breakfast buffet is complimentary and I am saddened to read that it did not meet your expectations.
I do hope that we have the opportunity to be of service to you again in the future. Thank you for choosing IHG.
Kind Regards
Judy Coleman - General Manager

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Reviewed 24 November 2019

Spend 3 days in a dream, the hotel was so nice, staff were so friendly offering help around the clock for any thing we asked
Dining room for breakfast was light and delicate,
room was very clean and set, was only for water bottles challenge Re the water issue in South Africa but was fine
really enjoyed the trace and street quite @ day and night,
I really enjoyed the stay, can't wait to go back

Room tip: Upper floors are more nice
Date of stay: November 2019
    • Value
    • Location
    • Service
2  Thank Y6415MZnancyh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, an IHG hotel, responded to this reviewResponded 25 November 2019

Dear Y6415MZnancyh
Thank you so much for the wonderful review and we look forward to welcoming you back again soon.
Thank you for choosing IHG
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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