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All reviewslong streetpedestrian mallhi expressst georges mallcentral locationper daygreen market squaregreenmarket squarecompany gardenswalking distancereception staffstayed at this hotel for nightstable mountainnight lifebreakfast buffetdouble bedrooms are small
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Reviewed 15 January 2018 via mobile

Really enjoyable stay at this fine hotel. Very central and fine big rooms. Wifi was fantastic (rare in SA) Breakfast was good and plentiful and drinks at the bar were reasonably priced for a hotel. Staff at reception could not do enough for us, even had food from the Italian across the street delivered to the room. Would stay again if and when I return to this amazing city.

Stayed: January 2018, travelled with family
Thank IrishPaddyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 17 January 2018

Dear IrishPaddyK
Thank you so much for the outstanding review of our hotel. I am so pleased to read that the facilities and offerings met your requirements and that you found the complimentary WiFi offering to be fantastic. We have upgraded to fiber optics which is providing a much better experience for our valued guests.
We look forward to welcoming you back to our beautiful city when you return to Cape Town.
Kind regards
Judy Coleman - General Manager

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Reviewed 5 January 2018 via mobile

We stayed for 4 nights at the hotel which is centrally located near the Greenmarket/Loop Street. The hotel ticks all the boxes. The staff are friendly, professional and eager to please. The rooms are comfortable amd spotlessly clean, however there is little storage space, the beds are simple doubles - no giant king size here - and there is no mini bar. Breakfast is included within the room rate, it is buffet style with lots of options of cereals, breads, fruits and hot items. No dinner facility exists but you are surrounded by nice restaurants and the Waterfront is a 20 minute stroll away or R50 by taxi. We would definitely stay again. Thank you IHG.

Stayed: January 2018, travelled as a couple
Thank Bib B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 8 January 2018

Dear Bib B
Thank you so much for your detailed review of our hotel and I am so pleased to read that the hotel met your expectations. We value all guest feedback and welcome such positive reviews as it further re-enforces our staff effort to ensure a seamless stay.
Thank you for choosing IHG and I do hope that we have the opportunity to be of service to you again in the future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 4 January 2018

the location could not be any more perfect its a nice comfortable cosy business hotel the service and attention could be a bit better but i am sure the festive season is not the best time for personalized service

  • Stayed: December 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank RamsaySh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 5 January 2018

Dear RamsaySh
Many thanks for taking the time to provide us with your valuable feedback.
I am pleased to read that the location and facilities of the hotel met your requirements. My apologies for the lack of personalized service but as you have mentioned we run extremely high occupancies over this period.
I do hope that we have the opportunity to welcome you back again so that you may experience the level of service that we are so well known for.
Kind Regards
Judy Coleman - General Manager

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Reviewed 3 January 2018

The location is very good, it is 2 minutes walking from the green market, surrounded by coffee shops, restaurants and many other shops.
Staff are so friendly and helpful.
Breakfast is very basic yet delicious and varied.
rooms are clean, comfortable and sufficient
I recommend this hotel!

Stayed: December 2017
Thank danaabuzahra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 4 January 2018

Dear danaabuzahra1
Thank you so much for the recommendation of our hotel. I am so pleased to read that the location suited your requirements and that you enjoyed the complimentary Express start breakfast.
I do hope that we have the opportunity to be of service to you again in the future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 2 January 2018

We stayed here for three nights upon arrival in South Africa. The hotel has its own shuttle service which we used to go to Table Mountain and back to the airport to pick up our rental car.
Staff are very friendly and helpful in making reservations or advising you where to go. The area itself we found pretty safe, even in the evening.
Rooms were clean and breakfast in the morning was good. The hotel didn't have a restaurant, but there are plenty of places in the neighbourhood to go to. And there's a bar in the hotel if you fancy a drink in the afternoon / evening.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Belagonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 4 January 2018

Dear Belagonda
Thank you so much for taking the time to complete a review of our hotel. I am so pleased to read that the location of the hotel and the facilities met your requirements. Your kind comments relating to the staff is much appreciated and I do hope that we have the opportunity to welcome you back again in the future.
Kind regards
Judy Coleman - General Manager

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