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“Great location & good value”

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Holiday Inn Express Cape Town City Centre
Ranked #48 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 5 weeks ago

Arrived New Years Day after a couple of long flights from Scotland and it was nice to be welcomed by such nice reception staff.
Rooms are perfectly adequate but suffer from lack of storage space for clothes for a 3 day stay. Good wifi & comfy bed
Location is great right in the middle of CBD , close to Long Street with its bars & restaurants
Buffet breakfasts were average. Plenty to choose from but some dishes lukewarm. However, great value when included within the room price.
Happily stay again

Stayed: January 2018, travelled with family
Thank NijelS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 4 weeks ago

Dear NijelS
Many thanks for taking the time to complete a review of our hotel. We value all feedback that we receive and I do hope that we have the opportunity to welcome you back again in the future.
Many thanks for your kind comments relating to the staff - this will be shared with the entire team.
Kind Regards
Judy Coleman - General Manager

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10 - 14 of 860 reviews

Reviewed 15 January 2018 via mobile

Really enjoyable stay at this fine hotel. Very central and fine big rooms. Wifi was fantastic (rare in SA) Breakfast was good and plentiful and drinks at the bar were reasonably priced for a hotel. Staff at reception could not do enough for us, even had food from the Italian across the street delivered to the room. Would stay again if and when I return to this amazing city.

Stayed: January 2018, travelled with family
Thank IrishPaddyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 17 January 2018

Dear IrishPaddyK
Thank you so much for the outstanding review of our hotel. I am so pleased to read that the facilities and offerings met your requirements and that you found the complimentary WiFi offering to be fantastic. We have upgraded to fiber optics which is providing a much better experience for our valued guests.
We look forward to welcoming you back to our beautiful city when you return to Cape Town.
Kind regards
Judy Coleman - General Manager

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Reviewed 5 January 2018 via mobile

We stayed for 4 nights at the hotel which is centrally located near the Greenmarket/Loop Street. The hotel ticks all the boxes. The staff are friendly, professional and eager to please. The rooms are comfortable amd spotlessly clean, however there is little storage space, the beds are simple doubles - no giant king size here - and there is no mini bar. Breakfast is included within the room rate, it is buffet style with lots of options of cereals, breads, fruits and hot items. No dinner facility exists but you are surrounded by nice restaurants and the Waterfront is a 20 minute stroll away or R50 by taxi. We would definitely stay again. Thank you IHG.

Stayed: January 2018, travelled as a couple
Thank Bib B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 8 January 2018

Dear Bib B
Thank you so much for your detailed review of our hotel and I am so pleased to read that the hotel met your expectations. We value all guest feedback and welcome such positive reviews as it further re-enforces our staff effort to ensure a seamless stay.
Thank you for choosing IHG and I do hope that we have the opportunity to be of service to you again in the future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 4 January 2018

the location could not be any more perfect its a nice comfortable cosy business hotel the service and attention could be a bit better but i am sure the festive season is not the best time for personalized service

  • Stayed: December 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank RamsaySh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 5 January 2018

Dear RamsaySh
Many thanks for taking the time to provide us with your valuable feedback.
I am pleased to read that the location and facilities of the hotel met your requirements. My apologies for the lack of personalized service but as you have mentioned we run extremely high occupancies over this period.
I do hope that we have the opportunity to welcome you back again so that you may experience the level of service that we are so well known for.
Kind Regards
Judy Coleman - General Manager

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Reviewed 3 January 2018

The location is very good, it is 2 minutes walking from the green market, surrounded by coffee shops, restaurants and many other shops.
Staff are so friendly and helpful.
Breakfast is very basic yet delicious and varied.
rooms are clean, comfortable and sufficient
I recommend this hotel!

Stayed: December 2017
Thank danaabuzahra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 4 January 2018

Dear danaabuzahra1
Thank you so much for the recommendation of our hotel. I am so pleased to read that the location suited your requirements and that you enjoyed the complimentary Express start breakfast.
I do hope that we have the opportunity to be of service to you again in the future.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cape Town City Centre

Address: 101 Saint Georges Mall Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
#10 Best Value Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
Price Range: R 1 110 - R 1 858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
Number of rooms: 173
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 
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Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Cape Town
Cape Town Holiday Inn

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