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“Business trip to Cape Town”

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Holiday Inn Express Cape Town City Centre
Ranked #49 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 26 October 2015

The hotel is located in the heart of Cape Town. It is a 15-20 minute walk to the V and A waterfront, this walk is well sign posted.

The hotel can be difficult to find by car, the garage entrance is along a short pedestrian area.

The hotel is modern and clean with all the uniformity you would expect from this chain. Breakfast is very good and there are no other meals offered. The bar is open in the afternoon evening.

The hotel offers same day laundry facilities.

I would stay here again

  • Stayed: October 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank mikeandbatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 29 October 2015

Dear mikeandbatty
Many thanks for the wonderful review that you posted of our hotel during your recent stay with us.
I am so pleased to read that the hotel meet all your expectations of the Holiday Inn Express brand. I do hope that we have the opportunity to welcome you back again soon.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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240 - 244 of 848 reviews

Reviewed 26 October 2015

The hotel is very neat with nice interior. Friendly staff. It is a bit of a problem to find a spot to park prior to check in. The hotel is centrally located close to the green market square and the hip and happening Long street. They do not serve dinner but you can quickly walk over to Doppio Zero across the road and charge your dinner to you room. There is also a very good sushi bar just opposite the hotel (which unfortunately closes at 18h00) . Breakfast is acceptable. If you book in, request a room quite high up as the walkway infront of the hotel can be quite noisy after 12h00.

Stayed: October 2015
Thank dessertlily581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 29 October 2015

Dear dessertlily581
Thank you very much for your positive review of our hotel. Being a city centre hotel parking is sometimes a challenge however we do offer limited parking below the hotel and we have also rented parking in the building next door to us.
Our location within walking distance to many top restaurants in the city centre is certainly well favoured by our valued guests, like yourself.
I do hope that we have the opportunity to be of service to you again in the near future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 23 October 2015

A really good hotel centrally situated and with very friendly staff. I stayed 7 nights on the 8th floor and enjoyed my stay. It was just an enjoyable 15 mins leisure walk to CTICC, venue of the Congress I was in Cape Town for. My room was quiet and hotel as a whole serene in sharp contrast to the boisterous open market around. The breakfast room was a major plus with varieties to pick from.
The hotel need to change their signpost to a more conspicuous one. I also didn't like the limited free WiFi to 100MB daily.
I will recommend the hotel to anyone looking for a great 3* hotel in Cape Town.

Room Tip: Stay on the 8th floor.
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Stayed: October 2015, travelled on business
Thank Olubunmi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 26 October 2015

Dear Olubunmi L
Many thanks for your review of our hotel during your recent stay with us whilst you were attending a conference. I am so pleased to read that the hotel met all your needs.
Regarding the internet, we do offer free 100mb per device per day to all of our guests. Our IHG Rewards members receive free unlimited internet for the duration of their stay.
Thank you for your recommendation of the hotel and your kind words regarding the friendly staff. This will certainly be shared with the team.
I hope that we have the opportunity to welcome you back again in the near future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 15 October 2015

The smiles of the reception staff is the first impression you

Get when you check in. The room is very nice and clean the breakfast is varied and tasty.
Again the reception staff were really exceptional. All my requests, questions etc. were replied and fulfilled instantly and I really felt that they wanted to help, to make our stay as Good as possible and they really cared for us.
I will gladly return to that hotel and in my view it is highly recommended.

Room Tip: Simply ask for a room with a view
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  • Stayed: October 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank davidhad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 16 October 2015

Dear davidhad
Thank you for your great review of our hotel and I was very pleased to read of your wonderful experience and I will be passing on your great comments to our team who will be delighted with the feedback. Convenience and ease of access for our guests make us a preferred hotel for many of our return guests and we hope to see you soon in our hotel.
Thank you
Judy Coleman - General Manager

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Reviewed 14 October 2015

Some Holiday Inn Express hotels are new hotels and offer very good value for money. This is not one of them. It is a run down, older hotel with outdated rooms. It is definitely in the middle of the pack or towards the lower end of the pack in terms of quality when it comes to Holiday Inn Express hotels. It is located in the centre of Cape Town, which is convenient if you are catching trains or want to see a bit of the city, but definitely out of the 'tourist' zone around the waterfront. Reasonably good value for money, but nothing to write home about. We would use it again for its location as we were catching Rovos Rail from the train station, but if we did not need to be in the neighbourhood, we would not choose to stay at this hotel. We would choose something closer to the waterfront.

Room Tip: Ask for a room with a mountain view
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  • Stayed: September 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank TravelOften1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 15 October 2015

Dear TravelOften1968
Many thanks for taking the time to complete a review of our hotel during your recent stay with us. My apologies that we failed to meet your standard that you required. Our location to the Company Gardens, the Hop-on-Hop-off bus stop, many Museums and Art Galleries are certainly favoured by most of our leisure guests and our ease of access to many corporate offices and government offices appeals to our business travellers.
Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn Express for your future travel needs.
Kind Regards
Judy Coleman - General Manager

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Additional Information about Holiday Inn Express Cape Town City Centre

Address: 101 Saint Georges Mall Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
#9 Best Value Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
Price Range: R1 003 - R1 835 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
Number of rooms: 173
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 
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Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Cape Town
Cape Town Holiday Inn

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