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“Not really a Thai Restaurant.....”
Review of Phuket Restaurant

Phuket Restaurant
Ranked #40 of 49 Restaurants in Camps Bay
Cuisines: Thai
Restaurant details
Reviewed 6 February 2018

Needing a quick lunch fix we entered to a very quiet restaurant with one other table and on being given the menu realised " Phuket" was the nearest we were going to get to any Thai food was not here but decided to stay and take a snack.

The Asian staff seemed uninterested when asking them if they could explain the Sushi Offer as we noticed this on the way and his only response was " It's on everyday ".......

Another waiter called Alex took over and was most helpful and accommodating and we duly ordered some Sushi being Californian Salmon Rolls, Prawn Tempura and Salmon Fashion Rolls all arrived within ten minutes and were very average but lots of rice with very little filling and well over bite size as sushi should be.

We declined any other dishes as the Asian Staff seemed to be having a row between them and the atmosphere looked heated and wasn't the quiet lunch we expected.

To be honest it needs an overhaul and if you are advertising Thai Food then please offer these dishes not a load of fried gunk and sauces as advertised on the menu.

Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 87 reviews

Reviewed 2 January 2018

The atmosphere in this make shift restaurant is bad.Food is not as good.Manager is a fat bully lady, with no customer service orientation skills at all, instead of problem solving she is on automatic SHOUT mode. Communication between the staff is poor thus they keep getting orders wrong!!!!

    • Value
    • Service
    • Food
1  Thank Ndilipunye H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

Majority of our food came out cold so we sent it back. The owner went crazy at us. We finished our drinks ready to leave and she tried to set security on us. We paid 600 rands when our bill was 699 rands even though we shouldn’t of paid for any of it. She wouldn’t allow us leave the restaurant until another diner paid the 100 rand difference. The owner did not care about our experience or what we paid for our service only that we paid the correct amount. And the fact we were held in the restaurant under false arrest was unacceptable. Terrible terrible terrible

1  Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

We were held hostage!!! Because we not pay for one cold meal. The lady that runs the place is crazy, please never go again.

Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2017 via mobile

I’ve left this review to warn others as this is undoubtably the worst experience I’ve had in any restaurant.

We had ordered starters to share while our mains were prepared.. When they arrived there was no cutlery or plates and we had go find them ourselves even though we were the only table in the restaurant for lunch.. waiters and owner/manger just looked on..

The starters arrived and as we shared them out it was obvious the food was not fresh and had been cooked more than once.. tasteless, soggy and oily is the the only words to describe it..

On discovering some sort of live insects crawling out of the cold starters we called the manger over to remove the food from the table..

Well, the response was unbelievable!!

The manger started shouting that it was Pick n Pay’s fault as that’s where she buys her food. She removed the one plate and told us to eat the rest of the food as it was ok ...

I told her we were happy to pay for the drinks and requested the bill.. after much resistance the bill was presented with the food still on it .. !! Still arguing that it’s was not their fault and insisted we pay the bill.

Needles to say we paid for the drinks and left with her still arguing and moaning as we exited.

Ovoid at all costs !!

Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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