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All reviews leopard bar azure restaurant twelve apostles cafe grill head concierge stephanie hall high tea cape town free shuttle shuttle service attention to detail treated like royalty sea facing room world class the atlantic ocean amazing hotel south africa
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Reviewed 20 May 2019 via mobile

We have just returned from our second visit to this hotel and it was as good as two years ago. The staff are always helpful, nothing is too much for them and if there is a problem it is sorted there and then. The hotel runs a shuttle bus between them and the V&A Waterfront or into Camps Bay. The drivers are helpful ( thanks Jay Jay), and punctual. The rooms are to die for, comfortable and well maintained and extremely clean. They have two restaurants and the Leopard Bar where you can eat, drink and listen to music, the food is of the highest quality. They have a spa with very good treatments and 3 pools and a cinema where you can book your films. They also run Gin making classes!
All this is presided over by a superb management team, our thanks to Alex for all his care.
This hotel is really worth a visit.

Date of stay: May 2019
Trip type: Travelled with family
Thank Janetteann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 23 May 2019

Dear Janetteann,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pleasure that I read you had such an amazing experience with us and am especially thrilled to hear that you enjoyed our food, drink and live music as well as our Gin Making experience.

We look forward to welcoming you back on many future occasions.

With Warm Regards,
Michael Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2019 via mobile

we had a really superb experience at the Azure restaurant today for Mother's Day Lunch.
the selection at the buffet was varied, well presented and delicious.
friendly professional staff made us feel very welcome. highly recommend it!

Date of stay: May 2019
Trip type: Travelled with family
Thank Lynne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 16 May 2019

Dear Lynne L,

On behalf of our hotel team, we want to thank you for sharing your most memorable experiences with us.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – our guests! We are thrilled that you chose to spend Mother's Day with us and even more thrilled to hear that you enjoyed lunch and that the mom's were made to feel special. Kindly note your feedback has been shared with the hotel team.

We look forward to having you back with us in the near future.

With Warm Regards,
Michael Nel.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2019

This is certainly a stand out hotel in the context of global travellers. Everything is of the highest standard, big bright and airy suites with sea views. The food in the restaurant was absolutely amazing, with the Leopard Bar being a treat for sundowners. Just the drive to the hotel is a spectacle with the hotel suddenly emerging on the landscape with nothing else around except sea and mountains. A top class concierge backs up all the other services, with the spa a must. Perfect for couples and families, the hotel offers the best experiece for all. Although it was a bit cool, the pools look inviting and the area around them offers a great poolside experience for an outdoor lunch. The staff certainly take great pride in this hotel and it is hard to find anything that is lacking. My partner wants to come back soon and spend at least a week here to fully immerse in the relaxing atmosphere we felt at The Twelve Apostles. A must on any Cape Town stay, even if its just for a glass of champagne on the verandah.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank traveltimeanytime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 23 May 2019

Dear traveltimeanytime,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pleasure that I read you had such an amazing experience with us and am especially thrilled to hear that you enjoyed ll aspects of the hotel.

We do have the perfect spot for rest and relaxation and we look forward to welcoming you back very soon.

With Warm Regards,
Michael Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2019 via mobile

After a relaxing hike around pipe track, Table Mountain and a quick change of clothes, we decided to reward ourselves with a refreshing cocktail. The view out on the balcony takes your breathe away. And I keep going back!

Date of stay: January 2019
Trip type: Travelled with family
2  Thank Virginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 23 May 2019

Dear Virg250,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pleasure that I read you had such an amazing experience with us and am especially thrilled to hear that you rewarded yourself with a cocktail from our Leopard bar after your hike, very well-deserved.

We look forward to welcoming you back very soon.

With Warm Regards,
Michael Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2019

We went for a couples massage, enjoyed the spa treatments and had a nice relaxing sundowner on the balcony to top it all off. A beautiful way to treat yourself and your partner, we saw another couple getting engaged as the sun went down.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank jamesgetsmarried
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 23 May 2019

Dear jamesgetsmarried,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pride that I read you had such an amazing experience with us.

We truly pride ourselves in the personal, attentive and professional service we offer. Add the service to our mouth-watering meals, our Spa facilities and our friendly staff members and it all makes for a most memorable experience.

With our romantic location, we often are the location for creative marriage proposals, you were lucky to get a glimpse of this special moment.

Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

With warm regards,
Michael Nel
General Manager

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