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“Great service and nice views”
Review of Bilboa

Bilboa
Ranked #22 of 50 Restaurants in Camps Bay
Price range: US$5 - US$19
Description: Breezing onto the Camps Bay strip, Bilboa brings with it its own brand of contemporary chic, exclu-sive location and enviable views across the Atlantic Ocean. Diners are offered a contemporary space, unlike any other along the beachfront. Coupled with an uninterrupted view, this lends Bilboa an elevated level of sophistication.
Restaurant details
Description: Breezing onto the Camps Bay strip, Bilboa brings with it its own brand of contemporary chic, exclu-sive location and enviable views across the Atlantic Ocean. Diners are offered a contemporary space, unlike any other along the beachfront. Coupled with an uninterrupted view, this lends Bilboa an elevated level of sophistication.
Reviewed 25 May 2018 via mobile

Great restaurant to eat out with friends. The service is really good. Varieties of teas, varieties of seafood especially fish. I had a trout with couscous and I loved it.

Thank margareta454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kove_Mngt, Manager at Bilboa, responded to this reviewResponded 11 June 2018

Thank you so much for complementary review of your visit to Bilboa.

Your positive feedback is very encouraging and a motivation for us to keep our standards improving. We will be sure to share your feedback with Dean.

Glad that you enjoyed your experience and thank you for choosing us!

We hope to welcome you back soon.

Kind regards,
Bilboa Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (94)
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9 - 13 of 94 reviews

Reviewed 14 May 2018

On a sunny day this is just the right spot - grab a table looking out to the sea and order a bottle of white. The starters as well as the mains are good, service and price quite reasonable. Highly recommended.

    • Value
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Thank Sanjay0123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kove_Mngt, Manager at Bilboa, responded to this reviewResponded 22 May 2018

Thank you so much for complementary review of your visit to Bilboa. We're delighted that we have exceeded all your expectations and certainly appreciate the 5 stars!

Your positive feedback is very encouraging and a motivation for us to keep our standards improving.

Glad that you enjoyed your experience and thank you for choosing us!

Kind regards,
Bilboa Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

Our little dog has been here with us on numerous occasions and the staff had always been very accommodating to us and even brought her water in a plastic takeaway container. Last Sunday we were shocked to be turned down by their General Manager who told us that dogs are not allowed even if we're seated outside. When we told him that we've brought our dog into this restaurant in the past, he asked us to point out which staff members were responsible. Frankly speaking I'm not disappointed because we were turned down. There are plenty of other restaurants in the area with the same view, service and food offerings ( all of them very tourist-oriented ). What bothers me the most was the fact that he was quite rude and you would expect a restaurant of this caliber would hire a more people-oriented GM. There is no easy way to turn down customers, but there is definitely a more diplomatic and friendly way to do it.

A side note to the GM : We have never seen you in this restaurant, even during peak season in 2017. The next time you need to "shoo" away customers with pets, please at least put on a friendly smile instead of beating your chest just because you're the General Manager. Your staff had done nothing wrong. If they had let us in by accident in the past, it is YOUR fault that you had not managed this restaurant better.

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1  Thank subwaybud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kove_Mngt, Manager at Bilboa, responded to this reviewResponded 8 May 2018

Thank you for taking the time to give us your feedback of your recent visit to Bilboa.

We apologise that we have not met your expectation. Please be advised that only la Belle Bistro & Bakery and Lily's on the Atlantic seaboard are our "pet friendly" stores. We apologise that this has not been communicated to you.

We hope that we are allowed another opportunity to change your perception of our restaurant and we hope to we welcome you back soon!

Kind regards,
Bilboa Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Went for lunch with my daughter. We had fish with veggies. The food was terrible and overpriced. The service not attentive and unfriendly. The view and interior design are great though.

Thank Dominique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kove_Mngt, Manager at Bilboa, responded to this reviewResponded 8 May 2018

Thank you for taking the time to give us your feedback of your recent visit to Bilboa.
We apologise that we have not met your expectation. Please note that your concerns will be addressed with the senior management.

We hope that we are allowed another opportunity to change your perception of our restaurant. Please can you email us on marketing@kovecollection.co.za

Kind regards,
Bilboa Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

We dont often eat in Camps Bay but it was a beautiful day &we where leaving the next day.Had heard mixed reviews about this restaurant but we where very impressed. The views are magnificent ,the service perfect & the food very tasty with unusual combinations.

Thank peterc2752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kove_Mngt, Manager at Bilboa, responded to this reviewResponded 8 May 2018

Thank you so much for complementary review of your visit to Bilboa. We're delighted that we have exceeded all your expectations and certainly appreciate the 5 stars!

Your positive feedback is very encouraging and a motivation for us to keep our standards improving.

Glad that you enjoyed your experience and thank you for choosing us!

Kind regards,
Bilboa Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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