I'm disappointed to say that I won't be booking a room at this place again for our stopovers to Cape Town. Upon arrival around 11PM, my husband and I were greeted by Collins, presumably the after-hours staff, who was friendly and helpful. However, the trouble began when we discovered that the bathroom hadn't been cleaned, with dried-up residue evident on the toilet and under the seat, along with a dirty shower and basin. We opted not to shower, use the bathroom, or even sleep under their sheets. My husband used our own towels, and I slept with my own throw. It was a worse experience than sleeping in the car! What a waste of money!