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Compass401664

Jewel in the middle of nowhere

Review of Old House Lodge
5.0 of 5 bubblesReviewed 16 Feb 2024
I just loved this place! We traveled from Pretoria in the middle of summer on this long never-ending road to Cape Town during a heatwave, and decided to stay over in Beaufort West, not expecting much because it is such a small town and so far the scenery has been flat, dry and brown. Boy was I surprised - not only did the aircon in the room save me, but the whole place felt like an oasis in the dessert - green, cool and peaceful. The hosts were friendly, helpful and welcoming, the room was beautiful and big and they even serve food - everything you need to feel refreshed and ready for the rest of the trip. . I definitely highly recommend this place.
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (267)
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Traveller rating
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Traveller rating
130
83
34
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12
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All reviews splash pool guest house room was spacious comfortable stay lovely place safe parking value for money home from home service was excellent great stopover warm welcome michelle road supper bedding johannesburg journey
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Reviewed 15 February 2024

The property oozes character and is well-maintained. The room and amenities are good and comfortable, parking is safe.
Passing traffic may bother very light sleepers though, as the property is located on a fairly busy street.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mbalt679493
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 January 2024

Warm Karoo-style hospitality. Comfortable, clean air conditioned room, crisp white linen and coffee station with bar fridge. Secure parking within the premises. Beautiful common areas for relaxation with a convenient restaurant serving delicious meals. Very helpful, friendly & professional staff.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 623toniv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elle B, Marketing at Old House Lodge, responded to this reviewResponded 29 January 2024

Thank you very much for your feedback.
We appreciate it, and will keep trying to improve in all areas to keep all our guests happy.

Looking forward to accomodate you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2024

A very charming little place and perfect for a good nights rest after a long day on the road… But the service was very poor.

1. The welcoming was not very warm.
2. We were merely given our room keys and pointed in the direction of the rooms. No proper check-in.
3. When we pre-ordered dinner we were told that there are only two portions of the Lamb Shank left and one of us had to choose something else. The food presentation was good though and food was also not bad.
4. We planned on an early departure, asked what time we can have breakfast and they confirmed that 07:00 am would be fine… When we arrived at breakfast, nothing was prepped, no juices, no coffee, no breakfast spread… We weren’t even offered coffee and when we asked for it they said they ran out of filter coffee and we should use the coffee sachets that are provided in our rooms (note that this place was booked to capacity). We asked for health / brown bread and are still waiting (we are almost home) , we had to ask for hot water at least 3 times for our sachet coffee etc.

On a positive note, the rooms are beautiful and beds,pillows etc. super comfortable as well and the lady that was in the Kitchen did a good job with the food and was super friendly.

We could really feel that there are no personal touches and that the owners were or are absent here. The service was simply non-existent and it really is sad as the place is such a little gem and super charming.

-Jordaan Family-

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank SafariBNamibiaBeyond
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elle B, Marketing at Old House Lodge, responded to this reviewResponded 9 January 2024

Good day Mrs Jordaan

Thank you so much for your feedback.

I am so sorry to hear about your bad experience but, are so glad you brought this to our attention and we will surely look into the matter.

Hope you will be visiting the Lodge again in the future to have the Great Food and Hospitality experience.



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Reviewed 25 December 2023 via mobile

Amazing place would recommend to people passing through. Friendly and welcoming service. Room was large and clean. Very central yet quiet and secure. A little piece of paradise in the middle of the desert. Price was very good value for your money

Date of stay: December 2023
Trip type: Travelled as a couple
Thank Hugo B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elle B, Marketing at Old House Lodge, responded to this reviewResponded 9 January 2024

Good day

Thank you so much for your positive feedback.

We hope to accomodate you again in the future and that we will always be "your Karoo Home'

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2023

Old House Lodge is a little oasis in the town of Beaufort-West. We thoroughly enjoyed its old world charm in a tranquil setting with trees surrounding the pool in the garden. The hospitality and Karoo lamb under the stars made for a relaxed, yet top notch dinner.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank biancasteffen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elsolique Botes, Marketing at Old House Lodge, responded to this reviewResponded 12 December 2023

Thank you so much for your positive feedback.
Hope to accomodate you again in the near future.

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